Senior Vice President Services

SVP, Services

Commercial HVAC & Mechanical Contractor

Virgina

A leading, private equity backed, full-service HVAC and plumbing contractor specializing in large-scale commercial construction projects is seeking a strategic and hands-on SVP of Services to build and scale its commercial services division. The company delivers complex mechanical construction, controls, and plumbing solutions for blue-chip general contractors across hospitality, multifamily, senior living, and institutional sectors.

Following a successful merger in recent years, the business has grown to approximately $200M in revenue and ~$20M EBITDA, with a strong pipeline of major construction projects and a rapidly expanding customer base. Backed by a reputable private investment firm, the company is now entering a transformative phase: shifting from a construction-heavy mix toward a high-margin, recurring commercial services platform.

This is a rare opportunity to lead that evolution and build a services organization from the ground up.

The Opportunity

The existing services division (~$10M) has strong foundational capabilities but significant untapped potential. The incoming SVP will be responsible for expanding preventative maintenance revenue by 4x by the end of 2026, professionalizing operations, and establishing a scalable services model across the Mid-Atlantic/Southeast footprint.

This role is perfect for a seasoned commercial HVAC/MEP services leader who thrives in entrepreneurial environments and wants to create meaningful enterprise value.

Key Responsibilities

Build & Scale the Services Division

• Develop and implement the operating model for a high-performing services business
• Build standardized processes across estimating, dispatch, maintenance, controls, and customer communications
• Establish KPIs and dashboards focused on margin, labor utilization, contract performance, and technician efficiency
• Implement workforce planning, scheduling, inventory management, and field reporting frameworks

Own the P&L

• Full accountability for top-line growth and services profitability
• Improve job costing, margin management, pricing discipline, and contract mix
• Increase recurring revenue through PM agreements, monitoring, controls upgrades, and small service projects
• Lead the strategic shift from construction revenue toward high-margin service-based offerings

Lead & Develop the Field Workforce

• Oversee technicians performing break/fix, PM, commissioning, and startup
• Build training, certification, and technician development pathways
• Drive improvements in safety, customer satisfaction, quality, and first-time fix rate
• Foster tight coordination between construction, project management, and service teams

Commercial & Pipeline Leadership

• Oversee services pipeline, estimating, and project selection
• Improve accuracy and standardization of proposals, scopes, and service agreements
• Build strong customer relationships with building owners, facility managers, and GC partners
• Support expansion of controls and automation offerings

Controls & Technology Strategy

• Leverage modern monitoring platforms and controls systems (including VRF/automation technologies)
• Integrate data-driven insights into maintenance and service contract sales
• Differentiate the business through advanced controls capabilities and remote monitoring offerings

Leadership & Team Building

• Hire, mentor, and develop a high-performing service operations and sales team
• Operate with an entrepreneurial, hands-on approach
• Build a culture of accountability, process discipline, and customer-centric thinking
• Partner closely with the CEO and private investment firm on growth strategy

Candidate Profile

Must-Have

• Leadership experience within HVAC, MEP, mechanical contracting, or commercial building controls
• Direct experience managing technicians and field labor
• Demonstrated P&L ownership or significant P&L influence
• Proven track record scaling a service division (ideally from ~$10M → $30–50M )
• Strong understanding of commercial HVAC systems, commissioning, VRF, and controls
• Experience building preventative maintenance programs and recurring revenue models

Nice-to-Have

• Familiarity with monitoring platforms, IoT/connected equipment, or controls software
• Experience in a private equity-backed or high-growth environment
• Exposure to integrating acquisitions or expanding into new markets

Why This Role?

• Build a services division from the ground up with full autonomy
• Join a fast-growing mechanical contractor with strong market credibility
• Backing from a well-capitalized investment partner ready to support the services expansion
• Significant opportunity to create measurable enterprise value
• Clear leadership succession opportunities as the business diversifies and grows