What are the responsibilities and job description for the Fleet Depot Operations Manager – FIFA World Cup 26™ | All Host Cities position at FIFA World Cup 2026™ - Canada, Mexico and the United States?
Department: Tournament Time Role | EG
Employment Type: Fixed Term Contract
Location: All Locations
Description
At FIFA26, our vision is to unite the world through the greatest sporting event of all time. The FIFA World Cup 26™ will mark the first time that the tournament will feature 48 teams and be hosted by three countries: Canada, Mexico and the USA. This new format will redefine excellence, generating unique opportunities for greater participation and engagement among fans and players across North America and all over the world. Now is your time to become a game changer and join the workforce that will plan and deliver this extraordinary and unforgettable experience.
FIFA World Cup 26 Skills Framework
ACCOUNTABILITY: Demonstrate commitment to responsibilities and objectively analyze one’s behavior, while assuming consequences of one’s own actions and/or decisions and learning from one’s mistakes.
DECISION MAKING: Ability to identify and swiftly make decisions in critical situations, take initiative and calculated risks, explore alternative solutions, and respond promptly to unforeseen circumstances.
INCLUSIVITY: Achieve shared organizational objectives by sharing information with colleagues across all levels and divisions, tangibly influencing others, and maintaining a network of support contacts.
INITIATIVE: Capacity to do things on one’s own initiative and to influence the course of events, assume responsibilities, and achieve objectives with a minimum of supervision and control.
INNOVATION: Capacity to break new ground, look for unconventional solutions, and produce fresh ideas.
LEADERSHIP: Ability to lead one’s contacts/colleagues/partners, encourage teamwork, and delegate authority/decision-making power, as needed, to produce the expected results and make efficient use of the team’s skills and talents.
VISION: Ability to perceive the organization's global environmental impact, anticipate decision consequences, grasp organizational missions, and formulate strategic plans.
Main Activities and Responsibilities
The Depot Manager is responsible for the day-to-day management and readiness of a FIFA fleet/bus depot, ensuring safe, efficient, and professional operations supporting tournament transport services. This role oversees vehicle staging, dispatch and return processes, driver management, site compliance, facilities coordination, and stakeholder communication, acting as the operational leader within the depot environment.
Operational Leadership
Education & Qualifications
FIFA26 is a proud equal opportunity employer that is committed to diversity, equity, and inclusion and prohibits discrimination of any kind on the basis race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
About FWC2026
The FIFA World Cup 26™ will mark the first time that the tournament features 48 teams and will be hosted by three countries: Canada, Mexico, and the United States.
This new format redefines excellence, generating unique opportunities for greater participation and engagement from fans and players in North America and all over the world. Now is your time to be a game changer and join the workforce that is planning and delivering this unique and unforgettable experience.
Employment Type: Fixed Term Contract
Location: All Locations
Description
At FIFA26, our vision is to unite the world through the greatest sporting event of all time. The FIFA World Cup 26™ will mark the first time that the tournament will feature 48 teams and be hosted by three countries: Canada, Mexico and the USA. This new format will redefine excellence, generating unique opportunities for greater participation and engagement among fans and players across North America and all over the world. Now is your time to become a game changer and join the workforce that will plan and deliver this extraordinary and unforgettable experience.
FIFA World Cup 26 Skills Framework
ACCOUNTABILITY: Demonstrate commitment to responsibilities and objectively analyze one’s behavior, while assuming consequences of one’s own actions and/or decisions and learning from one’s mistakes.
DECISION MAKING: Ability to identify and swiftly make decisions in critical situations, take initiative and calculated risks, explore alternative solutions, and respond promptly to unforeseen circumstances.
INCLUSIVITY: Achieve shared organizational objectives by sharing information with colleagues across all levels and divisions, tangibly influencing others, and maintaining a network of support contacts.
INITIATIVE: Capacity to do things on one’s own initiative and to influence the course of events, assume responsibilities, and achieve objectives with a minimum of supervision and control.
INNOVATION: Capacity to break new ground, look for unconventional solutions, and produce fresh ideas.
LEADERSHIP: Ability to lead one’s contacts/colleagues/partners, encourage teamwork, and delegate authority/decision-making power, as needed, to produce the expected results and make efficient use of the team’s skills and talents.
VISION: Ability to perceive the organization's global environmental impact, anticipate decision consequences, grasp organizational missions, and formulate strategic plans.
Main Activities and Responsibilities
The Depot Manager is responsible for the day-to-day management and readiness of a FIFA fleet/bus depot, ensuring safe, efficient, and professional operations supporting tournament transport services. This role oversees vehicle staging, dispatch and return processes, driver management, site compliance, facilities coordination, and stakeholder communication, acting as the operational leader within the depot environment.
Operational Leadership
- Lead day-to-day depot operations, ensuring safe, on-time fleet deployment
- Oversee dispatch & return processes for all bus and vehicle categories
- Manage depot setup, readiness, and daily operational planning
- Coordinate closely with Transport Command Center and Bus Operations teams
- Supervise depot staff, supervisors, dispatchers, and contractors
- Conduct briefings, assign duties, monitor performance, and support welfare
- Ensure compliance with FIFA Code of Conduct and workforce standards
- Oversee vehicle positioning, fueling, cleanliness, and maintenance requests
- Validate driver credentials, technology setup (tablets, apps)
- Manage incident reporting and fleet issue escalation processes
- Enforce site safety, vehicle movement control, RFID/VAPP protocols
- Conduct risk assessments and ensure industry-standard HSE practices
- Support emergency response and incident management procedures
- Coordinate depot utilities, cleaning, waste services, and security requirements
- Liaise with vendors, landlords, and overlay teams for site upkeep
- Ensure signage, equipment, and site infrastructure meet FIFA standards
- Maintain accurate operational logs, KPI reports, and shift notes
- Provide real-time updates to Bus Operations Center (BOC) and Fleet Operations Center (FCC)
- Participate in daily operational briefings and debriefs
Education & Qualifications
- Bachelor’s degree in Event Management, Transport Operations, Logistics, or Hospitality, or equivalent experience.
- Knowledge of transport operations, guest services, or event logistics is an asset.
- 3-5 years of experience in transport, hospitality, or event operations.
- Experience working in a supervisory role within large-scale or high-profile events preferred.
- Proven ability to manage small teams, coordinate logistics, and deliver service excellence under pressure.
- Experience collaborating with security teams, hotels, and transport providers is advantageous.
- Strong interpersonal skills, proactive communication, and confidence in decision-making.
- Demonstrates the highest levels of integrity, professionalism, and commitment.
- Positive attitude, patience, and persistence in problem-solving.
- Strong cultural awareness and the ability to work in an international environment.
- Client facing communication and guest services experience is a plus.
- Fluent in English (required)
- Spanish and/or French proficiency is a plus
- Additional language skills beneficial due to international broadcast teams.
- Proficient in MS Office (Excel, Word, PowerPoint, Visio & Project) and planning software and online collaboration tools
FIFA26 is a proud equal opportunity employer that is committed to diversity, equity, and inclusion and prohibits discrimination of any kind on the basis race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
About FWC2026
The FIFA World Cup 26™ will mark the first time that the tournament features 48 teams and will be hosted by three countries: Canada, Mexico, and the United States.
This new format redefines excellence, generating unique opportunities for greater participation and engagement from fans and players in North America and all over the world. Now is your time to be a game changer and join the workforce that is planning and delivering this unique and unforgettable experience.