What are the responsibilities and job description for the Inside Sales Representative position at Fidelity Building Services Group?
Join System Service & Engineering, a Fidelity Company, and take your sales career to the next level
As an Inside Sales Representative, you'll be the go-to expert preparing estimates, building relationships, and helping customers find the best HVAC, electrical, and plumbing solutions. You'll work with a collaborative team, support our trusted technicians, and play a key role in driving growth.
Responsibilities
- Estimate and prepare proposals for minor repairs and replacements across HVAC, electrical, and plumbing trades.
- Partner with vendors to secure best pricing and order/track required parts.
- Identify customer needs, recommend solutions, and create detailed proposals.
- Close sales while maintaining strong, trust-based customer relationships.
- Stay up to date on industry trends, products, and technologies.
- Consistently meet or exceed sales targets.
- Collaborate with office staff and technicians to ensure accuracy in estimates and proposals.
- Demonstrate strong organizational, leadership, and time management skills.
Qualifications
- 5 years of related experience preferred.
- Strong knowledge in HVAC, electrical, and plumbing industry.
- Strong sales and customer service skills.
- Excellent verbal and written communication.
- Dependable, trustworthy, and professional in appearance and manner.
Work Schedule
- Full-time, Monday–Friday.
- Weekend work as needed.
What We Offer
- Competitive Pay & Benefits: Comprehensive medical, dental, and vision coverage, including free preventive care and affordable prescriptions.
- Life & Disability Insurance: Company-paid coverage with options to enhance your benefits.
- Retirement Savings: 401(k) with a generous company match and immediate vesting.
- Paid Time Off: Holidays and a PTO plan that grows with years of service.
- Career Growth: Education assistance and professional development opportunities.
- Extra Perks: Flexible spending accounts, employee discounts, and 24/7 confidential support through our Employee Assistance Program.
About Us:
System Service & Engineering, A Fidelity Company, specializes in Full-Service Mechanical, Electrical, and Plumbing services for commercial facilities throughout Northwest Florida and the Gulf Coast. Staffed with the region's most dedicated technicians, System Service & Engineering delivers reliable and high-performing technical building solutions, including maintenance, emergency service, and end-to-end solutions, to help customers achieve energy-efficiency goals and long-term peace of mind.