What are the responsibilities and job description for the Fire Protection Operations Manager position at Fidelity Building Services Group?
James Lane Mechanical, a Fidelity Company, is seeking a Fire Protection Operations Manager to lead our growing Fire Protection Department in Wichita Falls, Texas.
In this role, you will guide daily operations, support project teams, and ensure the highest standards of safety, quality, and customer service. Your leadership will play a key role in strengthening our fire protection services and supporting our long-term growth.
What You’ll Do:
We are committed to creating a supportive and growth-oriented environment where your leadership and expertise can make a meaningful impact. You can expect:
James Lane Mechanical, A Fidelity Company, provides a full range of state-of-the-art HVAC/Mechanical services throughout the Wichita Falls and North Texas region. Our commercial clients include those in data & telecom facilities, education, financial, government, healthcare, hospitality, and churches.
A company focused on customer service and ethical business practices, James Lane Mechanical continues to deliver innovative industry technologies and services while staying committed to our mission of serving people with the right solutions.
In this role, you will guide daily operations, support project teams, and ensure the highest standards of safety, quality, and customer service. Your leadership will play a key role in strengthening our fire protection services and supporting our long-term growth.
What You’ll Do:
- Oversee daily department operations, including inspection and repair activities, ride-along quality checks, and workflow optimization to keep schedules and budgets on track.
- Lead and mentor project managers, technicians, and field staff through performance evaluations, training, and career development while promoting a collaborative, safety-focused culture.
- Partner with project managers to review scopes, schedules, and budgets, providing technical guidance on fire protection systems to ensure smooth, successful project delivery.
- Act as the primary client contact, ensuring clear communication, timely issue resolution, and strong professional relationships.
- Manage departmental budgets, review monthly financials, evaluate inspection contract margins, and negotiate vendor agreements to support profitability and efficiency.
- Ensure operations meet all industry standards, local regulations, and safety protocols by overseeing training and enforcing company safety practices.
- Proven leadership experience guiding teams, developing talent, and fostering a positive, safety-focused work environment.
- Extensive experience with fire protection systems, including design, installation, inspections, and maintenance.
- A high school diploma or equivalent; additional education in construction management, mechanical systems, or related fields is a plus.
- Industry certifications such as NICET III in Fire Alarms, NICET II in Special Hazards, or NICET III in Inspections & Testing of Water-Based Systems (preferred).
- OSHA 10 or OSHA 30 certification (preferred).
- Willingness to complete and pass all required state-specific exams after hire.
- A valid driver’s license with a clean driving record.
We are committed to creating a supportive and growth-oriented environment where your leadership and expertise can make a meaningful impact. You can expect:
- Full Benefits – Health, dental, vision insurance.
- Paid Time Off & Holidays – Because balance matters.
- 401(k) with Company Match – Plan for your future!
- Professional development and opportunities for continued certification
- A collaborative team environment focused on quality and service
- A company culture centered on teamwork, safety, and long-term growth
- Competitive pay aligned with experience and industry standards
James Lane Mechanical, A Fidelity Company, provides a full range of state-of-the-art HVAC/Mechanical services throughout the Wichita Falls and North Texas region. Our commercial clients include those in data & telecom facilities, education, financial, government, healthcare, hospitality, and churches.
A company focused on customer service and ethical business practices, James Lane Mechanical continues to deliver innovative industry technologies and services while staying committed to our mission of serving people with the right solutions.