What are the responsibilities and job description for the Account Manager - Controls Specialist position at Fidelity Building Services Group?
Star Service Inc., Jackson is helping facilities run smarter, safer, and more efficiently through cutting-edge building automation and HVAC control solutions.
We’re looking for a driven, relationship-focused, and technically sound Account Manager & Controls Specialist for our office in Florence, MS who thrives on building connections, solving problems, and closing deals!
If you’re energized by creating new opportunities and seeing complex projects, come to life, this is your chance to join a high-impact team that rewards hustle and results.
What You’ll Bring to the Table:
- Proven outside B2B sales experience, ideally within technical, industrial, or construction-related products or systems.
- Experience in Building Automation Systems (BAS), HVAC controls, or industrial automation preferred.
- Excellent relationship-building, presentation, and negotiation skills.
- Ability to communicate effectively with contractors and engineers—understanding their workflows, priorities, and project language.
- A self-starter mindset with energy, resilience, and drive to succeed in the field.
- Business acumen to discuss ROI, lifecycle value, and total cost of ownership.
- Willingness to travel frequently within your territory (50–75%).
Bonus Points If You Have:
- Knowledge of protocols like BACnet, Modbus, or LonWorks.
- Exposure to industrial or life sciences environments (pharma, biotech, cleanroom, manufacturing).
- Established relationships with contractors or engineers in the field.
What You’ll Do:
- Prospect, qualify, and develop new businesses by building strong relationships with mechanical contractors, general contractors, consulting engineers, and facility owners.
- Partner early in the design phase to influence specs and deliver smart, value-driven control solutions.
- Respond to RFPs, craft compelling proposals, negotiate terms, and close opportunities.
- Drive account growth through renewals, upsells, and cross-sells.
- Collaborate with internal operations, engineering, project management, and service teams to ensure flawless delivery.
- Represent HCT at trade shows, conferences, and industry networking events.
- Track your pipeline, forecast accurately, and hit or exceed your sales goals.
If you’re ready to bring energy, ambition, and a passion for technology to a team that’s shaping the future of building automation, we want to meet you!
About Us:
Star Service, A Fidelity Company, is the leading HVAC service provider throughout the entire Gulf Coast, from Texas to Florida. We are committed to providing excellent Service, Maintenance, and Design-Build Replacements of air conditioning systems in commercial and industrial facilities.
Star Service’s current client base includes heavy industrial gas & oil services, power plants, manufacturing, multi-site commercial, critical facilities, and school systems. Furthermore, we deliver extra value to our clients through very proactive HVAC maintenance plans and guaranteed annual service pricing for all unitary or applied systems.