What are the responsibilities and job description for the Community Association Manager position at Fiddlers Creek Management Co?
Delivering an Exceptional Community Experience
At Fiddler’s Creek, the Community Association Manager plays a vital role in shaping a well-managed, engaging, and high-quality living environment. This position is responsible for enhancing daily operations, strengthening resident relationships, and ensuring the community consistently reflects the association’s standards of excellence. Through proactive management, clear communication, and thoughtful coordination of services and activities, the Community Association Manager fosters a strong sense of community, supports the Board’s vision, and ensures a seamless, well-maintained lifestyle for all residents.
Position Summary
Reporting to the General Manager, Community Association Manager oversees the day-to-day operations of assigned neighborhoods and associations within Fiddler’s Creek, ensuring compliance with governing documents, financial stability, and consistent adherence to community standards.
This role provides leadership across property operations, budget administration, vendor management, and preventive maintenance planning. The Community Association Manager supports the long-term preservation of community assets through effective reserve planning and oversight. Serving as a key liaison among homeowners, association boards, property management partners, and service providers, this role ensures responsive communication and a high level of service delivery.
Key Responsibilities
- Serve as the primary contact for homeowners and board members
- Ensure compliance with governing documents, Florida statutes, and association policies
- Coordinate with legal counsel on violations, collections, and enforcement actions
- Support board meetings, including preparation of agendas, minutes, and follow up actions
- Coordinate emergency preparedness and response plans (e.g., storms, safety incidents)
- Serve as a point of contact during emergencies affecting the community
- Oversee vendors, contracts, and maintenance operations
- Provide direction to on-site staff, maintenance teams, or administrative personnel
- Conduct routine community inspections and uphold community standards
- Manage work orders, service requests, and resident concerns
- Support budget preparation, assessments, and financial tracking
- Assist with reserve studies and allocation of reserve funds
- Coordinate preventive maintenance programs to protect community assets
- Oversee and evaluate property management partners and third-party services
- Manage capital projects and community improvements as needed
Required Skills and Qualifications
• Florida CAM license required
• Five years of luxury or master-planned HOA community management experience
• Strong communication skills with experience engaging boards, homeowners, and legal counsel
• Experience in conflict resolution and enforcement proceedings
• Proficiency in Microsoft Office and property management platforms
Salary : $85,000 - $100,000