Volunteer Coordinator

At Fello, we champion the rights of people with disabilities and invest in what matters most: real opportunities, strong relationships, and inclusive, equitable communities. We partner with people with disabilities to provide support services, develop inclusive housing, and create spaces where people feel genuinely connected—not just accommodated. 

The Volunteer Coordinator manages the day-to-day operations of Fello's volunteer program. This position leads volunteer recruitment, onboarding, training, scheduling, and engagement, ensuring volunteers have a positive, well-supported experience aligned with Fello's mission and culture. This role works closely with the Director of Community Engagement, division/department heads, and others to facilitate volunteer involvement and serves as a primary point of contact for volunteers, ensuring consistent communication, documentation, and coordination. This position is a member of the Leadership Council. 

The Volunteer Coordinator will manage all aspects of volunteer recruitment efforts, including outreach, application processing, screening, background checks, and placement in accordance with Fello's policies and procedures. This role develops and maintains up-to-date volunteer role descriptions in partnership with divisions and departments, facilitates volunteer matching, and supports special events and specialized volunteer initiatives. The position involves managing volunteer databases, tracking volunteer participation, hours, and demographic data, and collecting feedback about Fello's volunteer program from volunteers and divisions/departments. The Volunteer Coordinator ensures volunteer engagement practices align with Fello's vision, mission, and values and supports collaboration efforts, including volunteer appreciation. 

The ideal candidate brings strong communication and interpersonal skills, both informally and formally, with an ability to connect and influence others. They possess developed interview skills, sharp discernment, and the ability to execute good judgment. The successful candidate demonstrates strong reasoning and problem-solving skills with the ability to analyze and draw actionable insight. They work collaboratively with diverse personalities and employee populations, work well under pressure in an ever-changing environment, and are proficient in Microsoft Word, Excel, Outlook and CRM systems. 

This position requires a high school diploma or equivalent and three years of volunteer management, community engagement, or related experience (bachelor's degree preferred). The ability to drive is a requirement of the position. 

This position is full-time based at Fello at The Mall – Annapolis, with a typical work schedule Monday through Friday during Fello's office hours and regular evening and weekend hours as required to support the volunteer program. This position includes regular regional travel and is eligible for periodic telework. This position includes an award-winning total rewards (benefits) package and opportunities for professional development within our mission-driven organization.

Fello is an equal opportunity employer which means we provide equal opportunity to all qualified candidates without regard to race, color, religion, ancestry, sex, gender, gender expression, national origin, age, marital status, military/veteran status, sexual orientation, gender identity, pregnancy, genetic information, disability, or any other characteristic protected by applicable law. To provide equal employment and advancement opportunities to all candidates, employment decisions at Fello will be based on merit, qualifications, and skills. Fello highly encourages all employees to become fully vaccinated against COVID-19 and other communicable diseases.  

Salary : $61,000