What are the responsibilities and job description for the Inside Sales Representative position at Federal Steel Supply?
Overview
The Inside Sales Representative supports sales activity across the organization by preparing estimates, processing orders, following up on quotes, and building lasting customer relationships. This role plays a key part in customer service and sales execution, assisting with 12–15 projects at a time in a dynamic environment.
Duties
- Prepare sales estimates based on specifications provided by Outside Sales team
- Follow up with customers on quotes, orders, and general inquiries
- Provide product knowledge and support on PVF materials
- Maintain strong relationships with clients and internal teams (warehouse, management, outside sales)
- Process and manage sales orders through CRM and internal systems
- Communicate lead times, inventory availability, and job status to customers and team
- Handle high volume of active jobs while maintaining accuracy and organization
- Support sales efforts across multiple locations, not limited to local clientele
Qualifications
- 5 years of experience in Inside Sales or Sales Support
- Ability to develop contacts and develop strong sales books
- Familiarity with pipe, valves, and fittings (PVF) strongly preferred
- General understanding of oil field products and services
- Proficiency in Microsoft Office Suite and CRM systems
- Strong written and verbal communication skills
- Ability to multitask and manage competing priorities in a fast-paced environment
- Personable, professional, and patient in handling customer demands
- Strong organizational skills and attention to detail
We’re looking for someone who thrives in a team-oriented, high-volume environment. The ideal candidate is flexible, solutions-focused, and ready to collaborate with all departments—from the warehouse to management. This role requires adaptability, hustle, and a strong customer-first mindset.
Pay: From $50,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Application Question(s):
- How many years of inside sales or B2B sales experience do you have?
- Do you have experience selling steel, pipe, PVF, or industrial products? If yes, briefly describe your experience.
Location:
- Chesterfield, MO 63017 (Required)
Work Location: In person
Salary : $50,000