What are the responsibilities and job description for the Production Engineer position at FDM Group?
About The Role
This position requires the successful candidate to work on a W2 directly with FDM. We cannot accept C2C, 1099 or employment sponsorship (e.g. H1-B) for this position.
FDM is a global business and technology consultancy delivering client and industry driven solutions through our 5 core specialist Practices; Software Engineering, Data & Analytics, IT Operations, Change & Transformation, and Risk, Regulation & Compliance.
FDM is seeking a Production Support Engineer located in Cary, North Carolina to support a project in the Financial Services sector. Involvement in this project is anticipated to last initially 12 months but may be extended.
This role will be hybrid with requirements to be in office 3 days per week.
About You
Overview
A leading global financial institution is seeking a skilled and motivated Production Engineer to join its Investment Banking Production Engineering team in Cary, NC. This role focuses on supporting and maintaining critical production systems, ensuring stability, performance, and reliability across a suite of applications.
Key Responsibilities
- Provide production support for business-critical applications, ensuring high availability and performance
- Monitor, troubleshoot, and resolve production issues in a timely manner
- Conduct root cause analysis and implement preventative solutions
- Collaborate with development, infrastructure, and business teams to enhance system stability
- Automate operational processes and drive continuous improvement initiatives
- Support application releases, deployments, and environment management
- Maintain clear documentation for systems, processes, and incident management activities
Required Skills & Experience
- 2-5 years of experience in Production Engineering, Application Support, or a similar role
- Strong experience working in Unix/Linux environments
- Hands-on development experience in:
- Python
- C/C
- Solid database knowledge with experience in PL/SQL
- Strong troubleshooting and problem-solving capabilities across complex systems
Preferred Skills
- Experience with Google Cloud Platform (GCP) or other cloud platforms
- Exposure to investment banking or financial services environments
- Familiarity with monitoring tools, automation frameworks, or DevOps practices
Key Attributes
- Strong communication and stakeholder management skills
- Ability to operate effectively in a fast-paced, high-pressure environment
- Proactive, detail-oriented, and solution-focused mindset
About Us
About FDM
FDM powers the people behind tech and innovation. We spot trends, find top talent, and help businesses stay ahead.
With 35 years of experience, we coach, mentor, and launch fresh thinkers from diverse backgrounds into world-class careers. Partnering with top global companies, we deliver the right talent at the right time—while guiding our people toward exponential growth.
🌍 Global impact – 18 centers across North America, APAC, the UK, and Europe
🚀 25,000 careers launched – and counting
🤝 300 trusted client partners
Committed to Equal Opportunities
Tech careers should be for everyone. With 75 nationalities represented, FDM thrives on diversity, fuels innovation through unique perspectives, and celebrates success together. As an Equal Opportunity Employer and FTSE4Good-listed company, we ensure every qualified applicant gets a fair shot—no barriers, just opportunities.