Integration Business Analyst

  Integration Business Analyst At FCS Financial, we’re more than a workplace, we’re OneTeam.  We believe in making a meaningful difference for our customers, our communities, and each other. Our team is committed to creating innovative solutions that enhance productivity and streamline processes. About the Role:  We are seeking a highly analytical and collaborative Integration Business Systems Analyst to support configuration, integration, and optimization of our customer-facing and internal systems. This role combines technical configuration work, business analysis, documentation, stakeholder collaboration, and validation activities. The ideal candidate is detail-oriented, organized, and skilled at translating business needs into actionable technical requirements. Key Responsibilities: \tGather and document business needs; serve as liaison between stakeholders and technical teams.  \tTranslate requirements into user stories and acceptance criteria.  \tDocument current and future state processes and integration mappings.  \tMaintain and prioritize backlog items in collaboration with IS leadership.  \tSupport change management planning and execution.  \tWork with QA to develop test plans and support validation. \tConfigure Sitecore CMS for the Customer Portal.  \tConfigure FiServe XD Online Banking platform.  \tPerform data mapping and testing for third-party system integrations.  \tTest internal .NET applications and scheduled tasks.  What We Offer: \tCompetitive Salary: $75,000 - $110,000 with outstanding incentive opportunities linked to Association performance. \tComprehensive Benefits: Health, dental, vision, and a standout 401(k) plan \tFlexible Work Environment: Hybrid options available within FCS Financial’s Loan Servicing Area \tCollaborative Culture: Work closely with Infrastructure, Data, and Platform teams to deliver impactful solutions \tProfessional Growth: Opportunities to lead strategic initiatives and shape technology direction \t  What You Need \tEducation: Bachelor’s degree in Information Technology, Computer Science, or related field \tExperience: 2 years of related experience in Salesforce administration, analysis, or business system roles. \tCertifications Preferred: Salesforce Administrator Certification  \t  Technical Strengths & Skills: \tWorking knowledge of Salesforce Apex, Visualforce, Lightning, and supporting Salesforce Azure environments \tStrong understanding of Microsoft software suites, connectivity, and general application server configuration \tSkilled in troubleshooting, communication, and systematic problem-solving \tAble to work independently or collaboratively across cross-functional teams with strong attention to detail \tCommitted to maintaining the confidentiality, security, and integrity of systems and client data This position is open until filled. Candidates must reside in our Loan Service Area (Missouri).   Preferred office location is Jefferson City, MO. All other FCS Financial Branch Locations will be considered in our Loan Servicing Area.    This position is classified as Exempt under the Fair Labor Standards Act.    Hybrid work environment and flexible work schedule will be considered based off the candidates' qualifications and needs.  Department: Information Systems Reports To: Team Leader, Application Development   Job Functions* \t \t\t \t\t\t \t\t\tPercentage \t\t\t \t\t\t \t\t\tJob Functions \t\t\t \t\t \t\t \t\t\t \t\t\t35% \t\t\t \t\t\t \t\t\tBusiness Analysis \t\t\t \t\t\t \t\t\t\tAnalyzes business processes and needs to determine needed software and process design, modifications and enhancements \t\t\t\tDocuments business requirements and shares with the project team for feedback \t\t\t\tDesigns and recommends technology solutions to business needs \t\t\t\tEnsures requirements are captured and managed using standardized documentation and approval processes. \t\t\t\tCollaborates with project managers to align business requirements with resource plans and project schedules. \t\t\t\tSupports resource allocation planning by providing clear estimates and tracking utilization against project plans. \t\t\t \t\t\t \t\t\t \t\t \t\t \t\t\t \t\t\t20% \t\t\t \t\t\t \t\t\tTesting \t\t\t \t\t\t \t\t\t\tRecommends testing methodologies  \t\t\t\tDevises a testing plan for new/revised technology systems \t\t\t\tPerforms software Quality Assurance testing \t\t\t\tDocuments, reviews and resolves issues identified through testing \t\t\t\tUpdates system documentation \t\t\t \t\t\t \t\t\t \t\t \t\t \t\t\t \t\t\t15% \t\t\t \t\t\t \t\t\tProject Administration  \t\t\t \t\t\t \t\t\t\tAdministers projects using formal project management methodologies (e.g., Agile, Waterfall, or hybrid as defined by governance). \t\t\t\tConfirms, documents and communicates project and Sprint deliverables and timelines \t\t\t\tConfirms and documents the project/Sprint scope \t\t\t\tSchedules and leads project status meetings and negotiates with stakeholders \t\t\t\tMonitors project progress for adherence to scope and timelines \t\t\t\tIdentifies and resolves barriers to project success \t\t\t\tTracks and administers projects to meet business technology needs \t\t\t\tMaintains accurate project documentation in compliance with organizational standards. \t\t\t \t\t\t \t\t\t \t\t \t\t \t\t\t \t\t\t15% \t\t\t \t\t\t \t\t\tTechnology Support \t\t\t \t\t\t \t\t\t\tSupports employees with day-to-day software and technology issues  \t\t\t\tDetermines cause and scope of issues \t\t\t\tResolves issues, or escalates issues to others for resolution \t\t\t \t\t\t \t\t\t \t\t \t\t \t\t\t \t\t\t10% \t\t\t \t\t\t \t\t\tSystem Training and Implementation \t\t\t \t\t\t \t\t\t\tDevelops training materials \t\t\t\tIdentifies training participants \t\t\t\tSchedules and conducts training sessions \t\t\t \t\t\t \t\t\t \t\t \t\t \t\t\t \t\t\t5% \t\t\t \t\t\t \t\t\tSpecial Projects \t\t\t \t\t\t \t\t\t\tParticipates on projects as a subject matter expert or resource \t\t\t\tCompiles and organizes information to support projects \t\t\t\tCommunicates project progress and challenges to stakeholders \t\t\t \t\t\t \t\t\t \t\t \t\t \t\t\t \t\t\tn/a \t\t\t \t\t\t \t\t\tOther duties as assigned to meet the needs of the organization. \t\t\t \t\t \t * Essential Functions for this position consist of all items listed under any category that make up 5% or more of the job duties.   This job description is subject to change without notice.   Minimum Qualifications \tBachelor’s degree in computer science, computer information systems or related degree \t2 years related experience  \tOr an equivalent combination of education and experience sufficient to perform the essential functions of the job   Required Knowledge and Skills \tWorking knowledge of project coordination principles and practices \tKnowledge of formal project governance and resource management principles. \tGeneral knowledge of software design and programming techniques \tKnowledge of current software quality assurance methodologies and tools \tSkill in planning and coordinating projects related to the implementation of technology solutions \tSkill in working as part of a team and collaborating with colleagues \tSkill in learning and applying new technologies \tKnowledge of software development processes and tools, including Agile \tSkill in analyzing, integrating and documenting business needs  \tSkill in analyzing current business processes and identifying and implementing opportunities for improvement \tSkill in training end users on software \tOral and written communication skills sufficient to discuss a variety of job-related topics, and to effectively communicate complex topics to a variety of audiences \tSkill in listening and conveying awareness of a customer's problem or issue to find resolution \tSkill in analyzing complex technical data by using logic and quantitative reasoning \tSkill in prioritizing assignments to complete work in a timely manner \tSkill in performing a variety of duties, often changing from one task to another of a different nature \tSkill in adapting to changing conditions and shifting priorities \tResponsible to appropriately protect the confidentiality, security, and integrity of the Association’s systems and data and clients’ data   We are an Equal Employment/Affirmative Action employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law.    If you need a reasonable accommodation for any part of the employment process, please contact us by email at Human.Resources@myfcsfinancial.com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.    For more information about our commitment to equal employment opportunity, please click here.

Salary : $75,000 - $110,000