Business Integration Manager (76968)

Business Integration Manager
Job Description

Who We Are: 

You will be working for an innovative supplier of industrial products and services that produce Best in Class cost savings for our customers. These solutions include: Integrated Supply Chain Management, Production Cutting Tool Reconditioning, Industrial Vending, Custom Value Added Solutions, Information Technology and Product Engineering. Founded in 1958, we grew to be the largest cutting tool reconditioning firm in North America.  Our customers include the largest aerospace and defense contractors in the industry and major manufacturers in power generation, fluid control and transportation markets. US Tool Group has been committed to providing quality products and outstanding service, supported by the uncompromising dedication of our employees.

If you have: 

• Bachelor’s Degree and/or certification(s) in Business Administration, Accounting, related field or equivalent. (preferred)
• 10 years of active experience working in Business Administration
• 5 years as an organizational leader (preferred) 
• Experience effectively leading multiple direct reports (preferred)
• Advanced knowledge and experience Business Integrations 
• Excellent critical thinking, problem solving, planning and organization skills
• Excellent time management and execution skills
• Excellent interpersonal, relationship building, written and verbal communication skills
• Excellent leadership, teambuilding, presentation, and facilitation skills
• Excellent customer service with a sales acumen
• Experience with multi facility customer practices and programs
• Extensive travel may be required
• Ability to obtain a passport for international travel
• As Business Integration Manager, you will lead newly acquired business partnerships, new projects, and reengineered processes into US Tool’s integration network
• This role sits within the Program Support Group and plays a critical part in ensuring seamless business integration, systems alignment, and long term optimization.
• You will gain organizational level visibility across business functions and directly shape how newly acquired partners integrate into US Tool’s integration network. 
• This role provides a pathway into future integrations and network strategy initiatives. 

 A typical day may look like this: 

• Provide leadership and direction for a team of employees who travel to customer locations to ensure continuous coverage and support.
• Oversee staffing models, scheduling, travel coordination, and resource allocation to ensure customer coverage requirements are consistently met.
• Lead all aspects of new customer startups and implementations, serving as the primary owner of planning, execution, and post launch stabilization.
• Plan, organize, and coordinate logistics for new customer startups, including personnel deployment, equipment, inventory, systems setup, training, and facility readiness.
• Collaborate cross functionally with Sales, Operations, IT, Engineering, Supply Chain, Human Resources and Finance to ensure successful customer onboarding and program integration.
• Establish standardized startup and implementation processes, tools, and timelines to support scalable growth and consistent execution.
• Identify risks, resolve issues proactively, and ensure implementation milestones, budgets, and service levels are achieved.
• Drive organizational and cultural effectiveness by promoting teamwork, accountability, and continuous improvement across all customer locations.
• Monitor customer satisfaction and operational performance metrics, implementing corrective actions as needed.
• Assess current state operations, identify gaps, and drive implementation of solutions and adherence to agreed service levels 
• Develop and execute integration roadmaps with defied milestones, risks, and mitigation strategies
• Drive cross functional problem solving sessions and executive ready updates
• Support continuous improvement initiatives across the organization
• Identify opportunities for cost optimization, service level enhancements, and process harmonization
• Support multi facility customer practices and programs.

Physical Requirements:

• Ability to perform the essential functions of the job, with or without reasonable accommodation

We provide: 

• Health, Vision, Dental and Life Insurance
• Competitive salary 
• 401K benefit options
• 9 Paid holidays 
• Paid vacation
• Weekly Pay 
• Tuition reimbursement
• A work-hard play-hard environment 
• Personal and professional growth