What are the responsibilities and job description for the Credit & Collections Specialist position at FCA Packaging?
FCA Packaging is a trusted provider of custom packaging, crating, and logistics solutions, serving customers across a wide range of industries. We take pride in delivering quality products, exceptional service, and creating a workplace where hardworking employees can build long-term careers. Located at 3485 N 127 th St. Brookfield 53005.
The Credit & Collections Specialist is responsible managing assigned customer accounts to ensure timely payment, accurate application of credits, and overall accounts receivable health. This position performs
daily collection activities, reviews customer payment behavior, reconciles account discrepancies, and partners with Sales, Billing, and Cash Applications to resolve issues. This role plays a key part in minimizing past-due balances, improving cash flow, and upholding credit and collection policies.
Essential Duties and Responsibilities
This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities as management may deem necessary from time to time. Duties cross over all sites
and brands FCA operates within.
1. Manage collections for assigned customer accounts.
2. Perform cash application review for accuracy.
3. Process credits in accordance with customer policy.
4. Generate and distribute customer statements.
5. Support customer inquiries related to invoices, payments, and credits.
6. Work cross-functionally with Sale, Cash Applications, and Billing teams.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
Minimum 2 year degree in accounting or related field; work experience can be used in lieu of education.
Computer Skills - generate reports and metrics
Microsoft Suite
ERP skills/attention to detail
Mathematical Skills
Reasoning Ability
The Credit & Collections Specialist is responsible managing assigned customer accounts to ensure timely payment, accurate application of credits, and overall accounts receivable health. This position performs
daily collection activities, reviews customer payment behavior, reconciles account discrepancies, and partners with Sales, Billing, and Cash Applications to resolve issues. This role plays a key part in minimizing past-due balances, improving cash flow, and upholding credit and collection policies.
Essential Duties and Responsibilities
This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities as management may deem necessary from time to time. Duties cross over all sites
and brands FCA operates within.
1. Manage collections for assigned customer accounts.
2. Perform cash application review for accuracy.
3. Process credits in accordance with customer policy.
4. Generate and distribute customer statements.
5. Support customer inquiries related to invoices, payments, and credits.
6. Work cross-functionally with Sale, Cash Applications, and Billing teams.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
Minimum 2 year degree in accounting or related field; work experience can be used in lieu of education.
Computer Skills - generate reports and metrics
Microsoft Suite
ERP skills/attention to detail
Mathematical Skills
Reasoning Ability