Administrative Support Specialist

Position Information

Position Information

Position Title: Administrative Support Specialist

Working Title: Registrar Liaison

Position Number: 001347

Full-time or Part-time: Full Time

Time Limited Position: No

Number of Vacancies: 1

Department: Registrar

Posting Number: 0402578

SHRA/EHRA: SHRA

Job Category: Clerical and Secretarial

Hiring Range: $34,602.00 -$40,059.00

Overall Position Competency: Journey

Primary Purpose of the Organization:

The Office of the Registrar exists to serve students, faculty, and administrators. Its primary functions are to maintain student records on each student each semester, oversee the processes of class scheduling and registration, re-enrollment, maintain the integrity and security of student academic records, protect the privacy of the students based on FERPA regulation, ensure the integrity of grade assignments, GPA calculations, transcript accuracy and print, an enrollment and; ensure the adherence to university policies in all issues related to student academic records; certify student enrollment; provide faculty, administrators, and Office of the President reports and statistical data reflecting student grades and enrollment; advise the faculty and administration about academic and curriculum revisions as needed.

Primary Purpose of the Position:

Serve as the Subject Matter Expert in the Bronco One Stop Office representing the Office of the Registrar by:

• Assisting with event marketing, planning, coordination, and hosting, including the university’s new student orientation.
• Coordinating and collaborating with appropriate partner offices, staff, and resources serving as a student service resource for general to complex university information, including providing appropriate referrals for campus resources, assisting students with navigating the university, and accessing information on the university website.
• Serve as an active, positive, and engaged member of the Bronco One-Stop staff, participating on cross-functional committees as appropriate, developing and managing assigned office procedures, paperwork, and data integrity, and keeping the Director of One Stop abreast of integrated services and delivery technology, process and procedure, and communication changes and inefficiencies as soon as they occur.
• Assist the Director of the One Stop with program/project activities and protocols as needed. Communicate with students, advisors, administrators, and other faculty and staff to troubleshoot registration and graduation barriers and provide timely solutions for students.
• Manage and oversee the budget for the Office of the Registrar. Review the office website and recommend necessary updates.
• Processing email requests that come into the FSU Registrar email.
  
  
  

Minimum Education and Experience Requirements:

High school diploma or equivalency and one year of related office experience; or equivalent combination of training and experience.

Knowledge skills and abilities:

• Ability to work a flexible schedule, including occasional evenings and weekends if necessary.
• Ability to communicate effectively in oral and written form.
• Ability to work independently and collaboratively with other offices.
• Ability to assess and find solutions to complicated technical issues.
• Ability to multi-task, follow through on assigned projects, and work in a fast-paced environment and as a team member.
• Must have interpersonal skills to work with a diverse staff and student body.
  
  
  

Preferred Qualifications:

• Four-year baccalaureate degree; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.
• Knowledge of Student Banner systems or similar student information systems, data entry skills, demonstrated knowledge of Microsoft products to include Word and Excel.
• Budget and office coordination experience
  
  
  

Special Instructions to Applicants:

This is a re post, previous applicants are still under consideration and do not need to re apply. Please make sure that the work history listed on your application is identical to the work history listed on your resume. The application must be filled out completely, Do Not Use the phrase “see resume.”

Notice to Applicants:

Please make sure that the work history listed on your application is identical to the work history listed on your resume. The application must be filled out completely, Do Not Use the phrase “see resume.”

Please list at least three (3) professional references to include a current supervisor. References will only be contact if you are selected for the position and with your permission.

Closing Date: 11/30/2025

Open Until Filled: No

Other Information:

If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.

EEO Statement:

This position is subject to the successful completion of an employment background check. An employment background check includes a criminal background check, employment verification, reference checks, license verification (if applicable), academic verification and credit history check (if applicable).

Fayetteville State University is committed to equality of educational opportunity and employment and does not discriminate against applicants, students, or employees based on race, color, national origin, religion, sex, gender identity, sexual orientation, age, disability, genetic information or veteran status. Moreover, Fayetteville State University values diversity and actively seeks to recruit talented students, faculty, and staff from diverse backgrounds.

Veteran's Statement:

Fayetteville State University is a VEVRAA Federal Contractor and seeks priority referrals of protected veterans for our openings.

Quick Link https://jobs.uncfsu.edu/postings/27877