What are the responsibilities and job description for the Manager, Inside Sales position at FASTENER DISTRIBUTION HOLDINGS LLC.?
Who Are We?
FDH Aero is a trusted global supply chain solutions partner for aerospace and defense companies, helping to shape the industry by simplifying the supply chain. With over 60 years serving as a leading independent industry partner, FDH specializes in hardware, electrical, consumables and expendables, licensed products, and value-added services for global OEM and aftermarket customers. FDH is headquartered in Commerce, California, and has operations across the Americas, EMEA and APAC. FDH Aero – named a Best Places to Work in Aviation in 2024 – has locations in 14 countries across the globe, with more than 1,500 best-in-industry employees and over 650,000 square feet of inventory space.
FDH is headquartered in Commerce, California, and has operations across the Americas, EMEA and APAC. FDH Aero – named a Best Places to Work in Aviation in 2024 – has locations in 14 countries across the globe, with more than 1,500 best-in-industry employees and over 650,000 square feet of inventory space.
Why Work Here?
At FDH Aero, we understand that the strength of our brand comes from our people.
We invest in driven, diverse and experienced professionals who are naturally curious, courageous and motivated towards action. We value tempering confidence with humility, and a mission that always starts with service-first.
Our values guide everything we do:
We Are Service First - We act with agility and intelligence to solve our partner’s most pressing needs. We safeguard our trusted relationships by communicating with clarity and unmatched follow through.
We Are Respectful - We behave with dignity, fairness, and acceptance. We thrive by prioritizing empathy, humility, and connection to our collective community.
We are Amplifiers - We invest in driven, diverse and experienced professionals, businesses and partners. We fuel the entrepreneurial spirit by providing autonomy, authority and a clear mission.
We Are Open-Minded - We communicate with intention, curiosity, and diversity of thought. By actively contributing with courage and candor, we challenge the status quo and innovate together.
We Are Accountable - We own responsibility for our outcomes. We set expectations, embrace critique, and empower every employee to take immediate actions on challenges they encounter.
We Value Our People - That’s why we offer competitive benefits, including medical, dental, vision, Flexible Spending Accounts (FSA), 401k matching, and wellness programs. We invest in training, mentorship, and career development to empower our employees to reach their full potential. Our commitment to culture and excellence has earned us recognition as one of Aviation Business News' Best Places to Work in Aviation.
As a team member at FDH Aero you are trusted to deliver, to innovate, and to drive next-generation solutions for tomorrow’s supply chain demands. Ready to make an impact? We proudly pursue top talent with a diverse and global set of experiences and backgrounds.
We Are Looking For
The Manager, Inside Sales will be responsible for overseeing a team of account managers and will ensure that sales targets are met. This role will own the end-to-end sales process within the assigned accounts in their geography/territory and drive revenue and sales growth of assigned accounts by building customer relationships, identifying needs, and cultivating a high-performance sales culture on their team.
What You'll Do (Responsibilities):
As a Manager, Inside Sales, you will be responsible for:
- Achieving the annual sales quota for assigned accounts while leading and motivating the sales team to achieve individual and team sales goals.
- Monitoring sales performance metrics and providing regular updates to senior management
- Fostering strong relationships with customers
- Qualifying sales leads routed from Sales Development and drive leads to close deals
- Assessing customer information to anticipate changes that could affect sales revenues and budget plans; update rolling forecast monthly and report on variances
- Monitoring and maintaining profitability with assigned accounts consistent with overall division strategy. Proactively manage changing landscape of product costs
What You Bring (Qualifications & Skills)
- Bachelor’s degree
- Proven experience in account management or business development
- Strong understanding of sales techniques and sales analytics
- Excellent communication, negotiation and interpersonal skills
- Ability to analyze data and make informed decisions to drive sales performance
- Proactive and results-oriented mindset, with a passion for achieving goals
Special Requirements:
- U.S. Citizen, U.S. Permanent Resident (Green Card holder) or asylee/refugee status as defined by 8 U.S.C. 1324b(a)(3) required.
- ITAR requirement
- 120.15. Some positions will require current U.S. Citizenship due to contract requirements.
This position requires access to information that is subject to compliance with the International Traffic Arms Regulations (“ITAR”) and/or the Export Administration Regulations (“EAR”). In order to comply with the requirements of the ITAR and/or the EAR, applicants will be asked to provide specific documentation to verify U.S. person status under the ITAR and the EAR. A “U.S. person” according to their definition is a U.S. citizen, U.S. lawful permanent resident (green card holder), or protected individual such as a refugee, or asylee. See 22 CFR
FDH Electronics, an FDH Aero Company is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.