What are the responsibilities and job description for the Medical Record and Benefits Specialist position at Family & Children's Association?
Location: Hicksville | Schedule: Full Time, 35 hours per week, Monday-Friday, some evenings required| Status: Non-Exempt | Salary Range: $40,000-50,000
The Opportunity
FCA is seeking a Medical Record and Benefits Specialist who will be responsible for performing a variety of administrative and clerical tasks to support the operation of the outpatient clinic. This position oversees the processing of medical record requests, verifies insurance coverage and benefits, assists with scheduling client appointments, and the submission of court and probation related documents.
Responsibilities
Process and track medical record requests in compliance with HIPAA and agency policy.
Coordinate timely release of medical records to providers, legal entities, and external
requestors.
Verify client insurance eligibility, benefits, and authorizations.
Communicate insurance coverage details and client financial responsibility as needed.
Enter and update accurate insurance and demographic information in the EHR.
Schedule and confirm client appointments based on provider availability.
Maintain inquiry tracking logs from hospitals, court systems, and external agencies.
Complete and submit all agency, program and regulatory reports and other required documentation by the required deadline.
Assume other responsibilities and tasks as assigned in relation to the role.
Qualifications
High School Diploma or Equivalent required, Associate Degree or certification in Medical
Office Administration preferred.
Minimum of one year of experience in a healthcare, outpatient clinic, or medical office setting required
Excellent verbal and written communication skills
Proficient computer skills with MS Office required and electronic health record system
Compensation Information
The Opportunity
FCA is seeking a Medical Record and Benefits Specialist who will be responsible for performing a variety of administrative and clerical tasks to support the operation of the outpatient clinic. This position oversees the processing of medical record requests, verifies insurance coverage and benefits, assists with scheduling client appointments, and the submission of court and probation related documents.
Responsibilities
Process and track medical record requests in compliance with HIPAA and agency policy.
Coordinate timely release of medical records to providers, legal entities, and external
requestors.
Verify client insurance eligibility, benefits, and authorizations.
Communicate insurance coverage details and client financial responsibility as needed.
Enter and update accurate insurance and demographic information in the EHR.
Schedule and confirm client appointments based on provider availability.
Maintain inquiry tracking logs from hospitals, court systems, and external agencies.
Complete and submit all agency, program and regulatory reports and other required documentation by the required deadline.
Assume other responsibilities and tasks as assigned in relation to the role.
Qualifications
High School Diploma or Equivalent required, Associate Degree or certification in Medical
Office Administration preferred.
Minimum of one year of experience in a healthcare, outpatient clinic, or medical office setting required
Excellent verbal and written communication skills
Proficient computer skills with MS Office required and electronic health record system
Compensation Information
- The competitive compensation range is reflected with FCA's framework, culture, and values. Individual pay decisions will vary based on skills and experience' while still allowing for growth.
- Full Health/Dental/Vision Insurance
- Generous Paid Time Off (PTO)
- 403(b); with generous employer contribution
- Flexible Spending Account (FSA)
- Pet Insurance
- Short Term (STD) and Long Term (LTD) Disability Insurance
- Life Insurance
- Employee Assistance Program (EAP)
Salary : $40,000 - $50,000
