What are the responsibilities and job description for the Front Desk Receptionist position at Families & Communities Rising, Inc.?
Join Our Team as a Front Desk Receptionist!
Families & Communities Rising, Inc. (FCR, Inc.) has been strengthening children, families, and communities for more than 50 years, and we're looking for a friendly, organized, and customer-focused professional to become the welcoming face of our Seminary Head Start/Early Head Start Center. If you enjoy helping people, creating positive first impressions, and making a difference every day, we'd love to meet you!
What You'll Do
As our Front Desk Receptionist, you'll serve as the first point of contact for families, visitors, and community partners. You'll help keep our center running smoothly by:
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Greeting and assisting families, visitors, and staff with professionalism and warmth.
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Answering and directing incoming calls using a multi-line phone system.
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Providing administrative support, including scheduling, filing, data entry, and record maintenance.
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Assisting families with enrollment information and answering questions about our programs.
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Supporting waiting lists, attendance tracking, referrals, and enrollment activities.
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Maintaining office and program supplies.
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Following visitor security procedures and helping create a safe, welcoming environment.
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Providing support at community events and assisting the Center Manager and program staff as needed.
What We're Looking For
- High school diploma or equivalent (some college preferred)
- Previous experience in reception, customer service, or administrative support
- Strong communication, organization, and computer skills
- Ability to maintain confidentiality and provide exceptional customer service
- Bilingual (English/Spanish) candidates are strongly encouraged to apply
Why Join FCR?
At Families & Communities Rising, you'll become part of a team committed to empowering children and families through quality early childhood education. We offer:
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Competitive benefits beginning on your first day
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Health, dental, and vision insurance
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Paid time off and holidays
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Retirement benefits
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Professional development and career growth opportunities
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A supportive team dedicated to making a lasting impact in our community
Come grow your career while helping children and families thrive!