What are the responsibilities and job description for the Front Desk Receptionist position at Raleigh Eye Center?
Busy Ophthalmology practice looking for a Full Time Front Desk Receptionist for our Blue Ridge Road location in Raleigh, NC. The position focuses on patient intake registration and charge and payment entry. The candidates chosen for this position will have excellent customer service skills, a positive attitude and be knowledgeable of medical office procedures.
Although this is not a final list, these are primary responsibilities:
Front desk responsibilities include greeting patients, assisting them with registration paperwork, collecting insurance information and entering all information into the practice management system. Collecting co-pays and entering charges and payments into the patient’s account with correct CPT and ICD-10 codes. Keeping a financial batch with charges and all monies collected and balancing at the end of the day. Also includes verifying insurance eligibility and obtaining authorizations from insurance companies.
Will also be responsible for scanning documents into the Document Management System (including registration documents, correspondence, testing results, purged records and any other paper documentation that associates with a patient). Occasional travel to satellite locations will be required and will be eligible for mileage reimbursement in accordance with our Travel Policy.
Other miscellaneous duties as assigned.
The following skills are required. Resumes received not meeting the minimum skills requirements listed will not be considered.
- The ability to provide EXCELLENT customer service with a smile and exhibit grace and professionalism under pressure. We treat our patients and co-workers with the utmost respect and dignity.
- Applicants must be knowledgeable in Medicare, Medicare Advantage and Medicaid plans.
- Previous medical office experience (Ophthalmology and Optometry experience preferred).
- Experience with ICD-10 coding, CPT coding and insurance eligibility verification.
- Fluent in English. Bilingual a plus.
- Basic knowledge of medical Practice Management and Electronic Health Records computer systems
- Excellent Benefits package offered with PTO, paid holidays, health insurance, dental insurance, life insurance, short and long term disability insurance and 401k with employer match.
Raleigh Eye Center is an Equal Opportunity Employer. We are committed to providing equal opportunities in employment, regardless of race, color, religion, sex, sexual orientation, national origin, age, disability, or other legally protected characteristics. All job applicants and employees will be treated fairly and without discrimination throughout the hiring and employment process.
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Uniform allowance
Work Location: In person
Salary : $18 - $20