Health Information Assistant

What You Can Expect:

Our Health Information Assistants love Grand Itasca for the stability, meaningful work and our great team. Grand Itasca is in the business of selecting employees that make the real difference, who go above and beyond to make our hospital/clinic run and work effectively. Are you someone looking to make a difference in the everyday functions of our hospital & clinic life? If so, Grand Itasca is where you belong!

We're glad you are thinking about joining us.

Grand Itasca is a great place for Health Information Assistants. We're a non-profit organization with a clear vision of being the leader in transforming rural health care by achieving the highest levels of quality, access, and value. Our strength stems from teamwork and collaboration among a talented and diverse group of professionals. With over 700 employees in hundreds of different roles, Grand Itasca can offer a variety of career opportunities.

Let's talk about benefits.

• Competitive pay
• Tuition reimbursement and scholarship/grant opportunities
• Health, dental, vision, & life insurance kick in on the first of the month after 30 days of employment
• Generous paid time off package to maintain a healthy home-work balance
• STDB (short term disability bank)
• 401K with employer contributions
• Experience Pay Given
• Employee Referral Program
• On-the-Job training
• No Weekends!

About the Position

• Health Information Assistant
• Full-Time 0.9 FTE (72 hours per pay period)
• Days
• On-site at Grand Itasca Clinic & Hospital Pro Building in Grand Rapids
• INTERNAL POSTING THROUGH: 04/08/2026

Job Summary:

Health Information Assistants perform a wide range of clerical tasks and computer file maintenance to support record processing functions. They respond timely to internal and external customer requests for health information. They retrieve, maintain and file medical records and related patient information. They understand and utilize basic risk management guidelines regarding release of patient information. Health Information Assistants provide clerical functions and specific patient care duties to facilitate efficient and comprehensive services in the clinic and hospital settings.

Here's what you'll do when you join us:

• Retrieve and distribute patient medical records and documents for patient care. File and arrive scans records.
• Respond to telephone customers and computer-generated requests.
• Analyze clinic and hospital records of scanning, indexing, routing and quality analysis.
• Locate and identify lost records, reports, computer duplication and Admission, Discharge, Transfer errors.
• Process heath information documents including utilizing outside registry systems.
• Ensure appropriate routing of external clinical notes to providers.
• Purge medical records and prepare documents for storage and destruction.
• Receive, verify and process release of information requests and respect the confidentiality of all information.
• Pick up, sort, complete, and prepare all forms and distribution of outgoing mail and faxes.
• Prepare immunization records for patients.
• Send tests out for interpretation, scan and route documents and prepare the appropriate charge ticket for coding.
• Fax information to internal and external facilities and utilize the ROI when necessary.
• Work in collaboration with medical and nursing staff for chart completion, order completion and routing of reports.

If you have these qualifications, we'd love to chat:

1. Must be 18 years of age or older.
   
2. One year experience in medical record processing is preferred.
3. Basic computer skills preferred.
4. Must possess a valid Driver's License and have a satisfactory driving record as verified through the DHS.
5. Must possess effective communication, problem-solving and time management skills.
6. Must have customer service knowledge and skills.
7. Strong organizational skills.
8. Participate in and uphold Grand Itasca's Mission, Vision, and Values.
9. Maintain reliable and consistent attendance.

About Grand Itasca:

Grand Itasca brings the benefits of a large and respected health system to our local community. We are a non-profit, state-of-the-art, integrated clinic and hospital that is proud to offer a range of high-quality providers, specialties and services to our community. Enjoy our patient-centered, comprehensive approach, close to home without venturing from the beauty of northern Minnesota.

Grand Itasca Clinic & Hospital offers a generous benefits package including medical, dental, vision, life insurance, short- and long-term disability, PTO, a short-term disability bank, retirement,tuition reimbursement, early access to earned wages and more. Employees also have access to voluntary insurance options, and resources to support their financial and personal well-being. For additional information, please follow this link: https://www.granditasca.org/benefits/AFSCME-C

The posted compensation range corresponds to the minimum and maximum pay rates outlined in your union agreement for the respective job classifications at the time of job posting. An individual's pay rate within this range may be influenced by qualifying experience as specified in the contract. If your role is eligible for a sign-on bonus, the bonus program that is approved and in place at the time of offer, is what will be honored.

Salary : $25