Supply Chain Systems Analyst

Fairview is looking for a Supply Chain Systems Analyst to join our team! 

The Supply Chain Systems Analysts role is to assist in the support of the Supply Chain computer systems and other associated Supply Chain business software applications, as well as assist the Sr. Supply Chain Systems Analyst and Business Process Owners/Bu. Specific responsibilities will cover day-to-day support of the Supply Chain Systems and related Applications. This includes serving in a "Held Desk" capacity for end-user support, configuring, upgrading, testing and will assist in maintaining the Supply Chain Systems. This position will also participate in the overall planning and coordinating the processes required for application change management, application security and controls and the provision of enhancements and new applications necessary for business operations. The Supply Chain Systems Analyst will also have responsibility for day-to-day procedures related to the identification, prioritization, and resolution of and related application problem tickets, including the monitoring, tracking, coordination, and resolution of support tickets. This is defined as "Level II Support". This position will contribute to problem resolution by giving in-person, hands-on support, and training. This individual will apply proven communication and problem-solving skills to guide and assist the Business Units and Application Support Team on issues related to the design, development, and support of mission-critical information and business applications.

Responsibilities:

• Assist with the assessment and development of the annual application support goals and service levels for area of responsibility in conjunction with the Business Unit and IS Management.
• Provide functional support and troubleshooting of system configuration for area of responsibility (and other modules as appropriate).
• Provide response to and resolution of application incidents and performance issues for area of responsibility. Assist with level 3 system support calls that cannot be resolved by existing help desk.
• Monitor operation of critical Process and Services for area of responsibility (such as functional support for Supply Chain close, EDI, interfaces and other critical processes).
• Develop or revise test scripts for testing software updates.
• Provide support to Project Management for related service requests for new reports or enhancements.
• Enforce established and other Application Security access controls. Assist in the review of security profile changes to ensure private and sensitive data is protected. Coordinate or perform application and security audits.
• Assist in the development and maintenance of training materials and user skills are current and coordinate necessary user training
• Participate in design sessions to review and/or configure new systems and features. Recommend improvements and solutions which would improve business efficiency, quality and/or process while maximizing functionality
• Transfer knowledge and capabilities to the Business Unit organizations including document development and training delivery
• Test and assist in the development and execution of the functional and acceptance test plan
• All other assignments as needed

Required Qualifications

• Bachelors degree in Accounting, Finance, Business Administration, Computer Science or related field - OR - 6 years directly related experience in lieu of degree - OR- equivalent combination of education and related expeience.
• 2 years experience in a supply chain or finance related role
• Functional knowledge of all supply chain business processes
• Working knowledge in development of training materials and strong presentation skills

Preferred Qualifications

• Prefer experience in Health Care setting

Fairview offers a generous benefit package including but not limited to medical, dental, vision plans, life insurance, short-term and long-term disability insurance, PTO and Sick and Safe Time, tuition reimbursement, retirement, early access to earned wages, and more! Please follow this link for additional information: https://www.fairview.org/careers/benefits/noncontract

The posted pay range is for a 40-hour workweek (1.0 FTE). The actual rate of pay offered within this range may depend on several factors, such as FTE, skills, knowledge, relevant education, experience, and market conditions. Additionally, our organization values pay equity and considers the internal equity of our team when making any offer. Hiring at the maximum of the range is not typical. If your role is eligible for a sign-on bonus, the bonus program that is approved and in place at the time of offer, is what will be honored.

Salary : $62,691 - $88,504