Senior IT Asset Governance Specialist

Overview:

The Senior IT Asset (ITAM) Governance Specialist will assist in leading ITAM governance projects, ensuring compliance, and driving innovation. Monitor systems for non-compliance, enforce policies, conduct audits, and develop governance models. Provide training, promote continuous improvement, and facilitate change management to achieve system goals and KPIs.

Responsibilities

• Assist in Leading ITAM governance projects, driving engagements and projects on governance, audit, compliance and more to drive innovation, efficiency, and value. Achieving outcomes, and milestones in alignment with system goals and KPIs.
• Ensure high standards of compliance by monitoring multiple systems for non-compliance in ITAM-related data management and process execution. Identify and flag users, hardware, and software that are out of compliance, initiating corrective actions or training. Work closely with required stakeholders and non-compliant users to maintain a set level of compliance threshold.
• Enforce governance policies, standards, and frameworks for ITAM governance. Develop and implement comprehensive governance models and baselines to ensure consistency and alignment with organizational standards. Provide recommendations on changes, risks, gaps, and industry trends through reports and executive-level presentations to align Fairview to excellence.
• Conduct regular audits to verify data compliance and accuracy, identify areas for improvement, and support stakeholders in meeting compliance standards.
• Advise and contribute towards the creation and maintenance of IT asset ganagement documentation, including governance, policy, standards, master processes, and governance procedures, ensuring clarity and accessibility through centralized documentation platforms.
• Deliver training programs through workshops, webinars, and one-on-one mentorship to stakeholders and team members on documented ITAM best practices and processes. Analyze trends of non-compliance to develop tailored training programs and convert findings into storyboards that highlight risk avoidance, cost savings, and maintain high compliance levels.
• Enable a feedback loop system for ITAM Governance allowing for leadership-prioritized improvements, communications, or changes to process, standards, or more which allows for leadership, stakeholders, or impacted users to share with our team openly.
• Facilitate organizational change management and communications through collaboration with stakeholders by participating in regular meetings and maintaining open communication channels to ensure data consistency, completeness, and seamless integration across various systems and platforms, providing awareness of and compliance with IT asset governance, policies, standards, processes, and projects.
• Monitor and analyze trends in non-compliant data management, processes, users, and procurement methods, identifying areas for improvement and recommending corrective actions. Ensure that the governance team does not dictate ITAM processes but holds stakeholders accountable to policies and standards.
• Provide insights and recommendations on ITAM governance specific to the healthcare industry, ensuring alignment with regulatory requirements and best practices.
• Establish and track key performance indicators (KPIs) and metrics to measure the effectiveness and value of IT asset governance. Highlight the importance of governance in mitigating risks, ensuring compliance, and driving value through data-driven insights and continuous improvement.

Required Qualifications

• B.S./B.A. in business or technology field or
• Combination Education & Experience
• 5 years of experience in Governance with expertise in data and process governance including: 4 years of roles that contained participation in a governance model and framework implementation, planning new levels of maturity on a governance program, and 3 years of data analysis.
• 1 years of experience training internal/external stakeholders and partners on governance, policy, standards, governance process and skills.
• Demonstrated ability to deliver complex projects.
• Excellent written and verbal communication skills. Experience creating presentations. Experience presenting to large audiences and all levels of the organization.
• Excellent analytical skills.
• Excellent reporting skills with multiple of the following areas demonstrating evidence of showing the value through performance metrics, financials, capacity, smart goals, and efficiencies/automation.
• Demonstrated ability to build collaborative relationships with all levels of the organization, including strong collaboration, facilitation, negotiation, and problem-solving skills.
• Demonstrated ability to facilitate problem-solving among groups with varying needs and priorities; effectively lead without direct authority.
• Demonstrated ability to independently multi-task and prioritize work.
• Demonstrated ability to guide tactical day-to-day decision-making while completing multiple daily objectives effectively and efficiently.
• Demonstrated ability to explain technical concepts in non-technical language.
• Demonstrated experience in training and developing team members and stakeholders on governance processes and skills.

Preferred Qualifications

• B.S./B.A. in business or technology field
• 5 years of experience in ITAM Governance or Data Governance with expertise within IT Asset Management (ITAM).
• 2 years of experience training internal/external stakeholders and partners on ITAM Governance process and skills.
• Experience in ServiceNow HAM Pro & SAM Pro
• Demonstrated success in completing complex ITAM or Governance projects, and mentoring lower-level team members to improved performance or successful outcomes.
• Client and stakeholder relationship management experience and the ability to proactively manage expectations.
• Experience with administration, maintenance, compliance, and management of databases or ServiceNow.
• Experience with Regulatory & Compliance within the Healthcare Industry.
• Experience in a large, complex organization.
• Proven track record of achieving high-levels of compliance and effective governance in a challenging environment.

Fairview offers a generous benefit package including but not limited to medical, dental, vision plans, life insurance, short-term and long-term disability insurance, PTO and Sick and Safe Time, tuition reimbursement, retirement, early access to earned wages, and more! Please follow this link for additional information: https://www.fairview.org/careers/benefits/noncontract

The posted pay range is for a 40-hour workweek (1.0 FTE). The actual rate of pay offered within this range may depend on several factors, such as FTE, skills, knowledge, relevant education, experience, and market conditions. Additionally, our organization values pay equity and considers the internal equity of our team when making any offer. Hiring at the maximum of the range is not typical. If your role is eligible for a sign-on bonus, the bonus program that is approved and in place at the time of offer, is what will be honored.

Salary : $88,213 - $124,530