What are the responsibilities and job description for the Communication Access Coordinator position at Fairview Health Services?
M Health Fairview is seeking a Communication Access Coordinator to provide consultation and establish communication access tools for all collaborators involved in the healthcare encounter. This will be for any person needing communication access that falls under the Persons with Communications Disabilities Policy held by Fairview Health Services. The Coordinator will be a meaningful part of hospital accessibility and provide valuable feedback and consultation to frontline staff, regulatory staff, and the community who need to access care. This is an outstanding full time opportunity with guaranteed full time hours!
Responsibilities Job Description
- Establish and maintain list of available, standard, and relevant communication aids available for all patients and their companions
- Demonstrate and train staff on operation of aids
- Acts as a culturally appropriate point of contact (POC) for patients and medical staff
- Collaborate with scheduling office and department leadership team to improve department efficiency and create patient communication profiles when needed
- Provides consultation regarding appropriate communication support to front line staff
- Document required information and data accurately and in a timely manner
- Partner with potential interdisciplinary teams to improve provision of care
- Supports Language Services department with projects as assigned
- Travel to and provides support in multiple locations and settings
- Provide support in multiple modalities: In-Person and/or Virtual
- Demonstrate personal flexibility to meet department needs
- Manage and communicate unanticipated changes throughout the day
Qualifications
Education
- Associates degree or equivalent experience in one or more of the following
- Working with communities who require communication access
- Disability Studies or Related Field of Study
- Diversity Equity and Inclusion – focus on Disabilities
Experience
- Proven understanding of Assistive Devices and other Communication Access interventions for individuals supported by the Americans with Disabilities Act, ACA 1557, and the Minnesota Human Rights Act
- Fluency in American Sign Langauge
- Experience working with people from diverse communities
- Presentation Experience
EEO Statement
EEO/AA Employer/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status
Benefit Overview
Fairview offers a generous benefit package including but not limited to medical, dental, vision plans, life insurance, short-term and long-term disability insurance, PTO and Sick and Safe Time, tuition reimbursement, retirement, early access to earned wages, and more! Please follow this link for additional information: https://www.fairview.org/careers/benefits/noncontract
Compensation Disclaimer
An individual's pay rate within the posted range may be determined by various factors, including skills, knowledge, relevant education, experience, and market conditions. Additionally, our organization prioritizes pay equity and considers internal team equity when making any offer. Hiring at the maximum of the range is not typical.