What are the responsibilities and job description for the front desk associate position at Fairfield Inn & Suites?
Overview
front desk associate -part time
Duties
- Greet guests in a friendly and professional manner
- Check guests in and out efficiently
- Answer phone calls and assist with inquiries
- Handle reservations and cancellations
- Provide information about hotel services and amenities
- Process payments accurately
- Assist with night audit procedures
- Maintain a clean and organized front desk area
Assist Guests with issues with their rooms.
Experience
- Previous experience in front desk or hospitality roles is preferred
- Knowledge of phone systems and basic computer skills
- Familiarity with hotel or resort operations is a plus
- Strong customer service skills and the ability to handle guest inquiries effectively
Job Type: Full-time
Pay: $13.75 - $14.00 per hour
Work Location: In person
Salary : $14 - $14
