Front Desk Agent

Job Summary

We are seeking an energetic and detail-oriented Front Desk Agent to serve as the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and ensure smooth administrative workflows. Your enthusiasm and organizational skills will help create a positive first impression for visitors, clients, and team members alike. This paid position offers an exciting opportunity to develop your office management and communication skills in a dynamic environment.

Must be available weekends and holidays as well as overnight coverage 11pm-7am

Duties

• Greet visitors and clients warmly, ensuring they feel welcomed and attended to promptly
• Manage multi-line phone systems to handle inquiries efficiently and professionally
• Maintain accurate records through data entry, spreadsheets, and document proofreading
• Utilize office management software such as Microsoft Office and productivity tools to coordinate schedules, appointments, and correspondence
• Handle clerical tasks including filing, photocopying, and managing office supplies
• Support client communication via phone, email, and in-person interactions with excellent phone etiquette
• Assist with calendar management and scheduling for team members or executives as needed

Qualifications

• Proven experience in office or administrative roles with strong clerical skills
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with spreadsheets and data entry tasks
• Technical proficiency with office equipment such as multi-line phones, printers, and computer systems
• Excellent organizational skills with the ability to prioritize tasks effectively
• Strong customer service orientation with exceptional communication skills in both bilingual (preferred) or monolingual settings
• Demonstrated computer literacy including typing speed, proofreading abilities, and familiarity with productivity software
• Previous experience in front desk or receptionist roles is highly desirable
• Ability to manage time efficiently while handling multiple responsibilities simultaneously

Join us to be the friendly face that keeps our operations running smoothly! We value proactive team players who thrive on delivering outstanding support and creating a welcoming environment for everyone. This is a paid opportunity designed to empower your professional growth while contributing to our organization’s success.

Pay: $15.50 - $16.00 per hour

Expected hours: 40.0 per week

Work Location: In person

Benefits:

Salary : $16 - $16