What are the responsibilities and job description for the Hotel Housekeeper position at Fairfield Inn & Suites by Marriott?
Position Summary
The Hotel Housekeeper is responsible for maintaining the cleanliness, appearance, and overall presentation of guest rooms and public areas in accordance with Marriott brand standards. The Housekeeper plays a vital role in providing guests with a clean, comfortable, and welcoming environment while delivering exceptional customer service.
Essential Duties and Responsibilities
- Clean and service assigned guest rooms according to Marriott brand standards.
- Make beds, change linens, and replace towels and amenities.
- Vacuum carpets, mop floors, dust furniture, and clean windows and mirrors.
- Clean and sanitize bathrooms, including toilets, sinks, tubs, showers, and fixtures.
- Restock guest room supplies, toiletries, coffee, and linens.
- Remove trash and dirty linens from guest rooms and public areas.
- Inspect rooms to ensure they meet hotel cleanliness and quality standards before releasing them for guest occupancy.
- Report maintenance issues, damaged items, and safety hazards to the Engineering or Housekeeping Supervisor.
- Maintain cleanliness of hallways, elevators, stairwells, laundry areas, and other public spaces as assigned.
- Properly handle, store, and use cleaning chemicals in accordance with safety guidelines.
- Respond promptly and courteously to guest requests.
- Follow all Marriott housekeeping procedures and health and safety standards.
- Assist with deep cleaning projects as scheduled.
- Maintain housekeeping carts, equipment, and storage areas in a clean and organized manner.
- Follow all hotel policies regarding lost and found items.
Qualifications
- High school diploma or equivalent preferred.
- Previous housekeeping or hotel experience is preferred but not required.
- Ability to work independently and efficiently with minimal supervision.
- Strong attention to detail and commitment to cleanliness.
- Excellent time management and organizational skills.
- Ability to provide friendly and professional guest service.
- Reliable attendance and punctuality.
Physical Requirements
- Ability to stand and walk for extended periods.
- Ability to bend, kneel, squat, climb stairs, and reach overhead.
- Ability to lift, push, and pull up to 50 pounds.
- Ability to move housekeeping carts and equipment throughout the property.
- Ability to work weekends, holidays, and flexible shifts as business needs require.
Knowledge, Skills & Abilities
- Knowledge of proper cleaning techniques and equipment.
- Ability to follow written and verbal instructions.
- Strong attention to detail.
- Ability to prioritize tasks and meet productivity goals.
- Good communication and interpersonal skills.
- Ability to work effectively as part of a team.
Working Conditions
- Frequent exposure to cleaning chemicals and cleaning equipment.
- Fast-paced hotel environment with continuous guest interaction.
- Indoor work with occasional outdoor responsibilities as assigned.
Compensation & Benefits
- Competitive hourly pay
- Medical, Dental & Vision Insurance
- Marriott Associate Hotel Discounts
- Career Growth and Advancement Opportunities
Core Competencies
- Attention to Detail
- Dependability
- Teamwork
- Customer Service
- Time Management
- Quality Focus
- Communication
- Safety Awareness
- Integrity
- Reliability
Pay: $14.00 per hour
Work Location: In person
Benefits:
Employee Discounts, Job Training, Vacation & Paid Time OffSalary : $14