Onsite Data Center Infrastructure Technician

Job Description: Onsite Data Center IT Infrastructure Technician Location - Onsite Orlando, FLStart - April 2026 - September 2026 - with possible extention The IT Infrastructure Smart Hands Technicians will act as an on-site extension of the IT and data center operations team, providing hands-on technical support for networking, servers, storage, and related infrastructure. This role is responsible for carrying out physical tasks under the guidance of remote engineers and project teams, ensuring the proper installation, maintenance, troubleshooting, and documentation of activities in the data center and server room.The ideal technician will possess strong technical skills, attention to detail, and the ability to follow detailed instructions. Reliable transportation is required, as some responsibilities will take place at the Santa Clara data center and other local sites as needed.Key ResponsibilitiesNetworking Smart Hands SupportInstall, cable, and secure network equipment, including switches, routers, and access points.Mount, configure, and test wireless access points following company standards and installation guidelines.Perform patch panel terminations, structured cabling, labeling, and cable management tasks.Assist remote network engineers with port mapping, hardware replacements, and connectivity validation.Conduct basic network diagnostics and report findings back to remote teams.Support circuit turn-ups, cross-connect installations, and network expansion activities in coordination with service providers and internal teams. Server, Storage & Hardware SupportRack, stack, and cable servers, storage arrays, and related hardware following established standards and best practices.Assist with hardware repairs and upgrades, such as memory, drive, or component replacements, under the direction of remote engineers.Record asset information such as serial numbers, asset tags, and physical locations for tracking and lifecycle management.Decommission retired equipment, ensuring proper data sanitization and following company procedures for safe removal.Maintain accurate documentation of installed, moved, or decommissioned hardware.Confirm all deployed hardware is covered by an active manufacturer or third-party warranty before installation. Data Center & Server Room OperationsMaintain a clean, organized, and secure data center and server room environment.Monitor and report environmental conditions, including power, cooling, and rack space utilization.Perform preventive maintenance tasks, including cable management and PDU inspections.Provide on-site support for urgent troubleshooting and incident response activities.Perform remedial tasks as required under the direction of IT management, including basic corrective actions to maintain operational readiness. Documentation & Process AdherenceFollow detailed instructions, SOPs, and task checklists provided by remote teams.Maintain up-to-date documentation, including port maps, rack elevations, and change records.Provide regular status updates and report task completion to leadership teams.Ensure compliance with operational standards, security policies, and safety guidelines at all times. Required Skills and QualificationsTechnical SkillsStrong understanding of OSI layer-1Understanding of fiber-optic connectivityGeneral understanding of transmit vs receiveGeneral understanding of fiber-optic light power attenuationGeneral understanding of why fiber-optic connections need to be cleanGeneral understanding of use of fiber-optic attenuatorsGeneral understanding of fiber connection types (LC vs SC // duplex vs simplex)General understanding of MTP12/MPO fiber optic connectionsGeneral understanding of fiber wavelength types (multimode vs singlemode)General understanding of SFP vs QSFP optical transceiversGeneral understanding of how to troubleshoot fiber systems with a laser fault finderGeneral understanding of fiber-optic bend radius best practicesUnderstanding of copper connectivityGeneral understanding of copper termination types (T568-A vs T568-B)General understanding of Cat5e vs Cat6 vs Cat6AGeneral understanding of distance limitations for copper cablingGeneral understanding of how to troubleshoot copper systems with a tone testerGeneral understanding of the difference between stranded copper and solid copper cablingGeneral conceptual understanding of VLANs and IP addressingHands-on experience with installing and configuring wireless access points and wired networking devices.Proficiency in structured cabling practices, including patch panel terminations and cable labeling.Familiarity with networking equipment from vendors such as Cisco, Arista, or Juniper.Basic understanding of server and storage hardware components.Ability to interpret and follow network diagrams, wiring layouts, and rack elevation plans. Soft SkillsExceptional attention to detail and accuracy in performing physical tasks.Clear, professional communication skills for collaborating with remote teams.Strong problem-solving abilities with a focus on following instructions and delivering reliable results.Ability to work independently while staying aligned with team objectives and directives.High level of professionalism and accountability when handling sensitive systems and data. Other RequirementsReliable transportation to travel to local sites as required.Ability to lift and move equipment weighing up to 50 lbs safely.Availability to work after-hours or weekends for critical tasks or emergency support as required.Adherence to all safety protocols, including the proper use of personal protective equipment (PPE) when necessary.Strong organizational skills to manage multiple tasks and priorities effectively.Ability to communicate status updates clearly and promptly to internal teams and management.Commitment to following established data center and IT operational procedures without deviation.Comfortable working in secure, controlled environments with limited access and strict process guidelines.Professional demeanor and appearance when interacting with internal teams, vendors, or facility staff. Location - Onsite Orlando, FLStart - March 2026 - September 2026 - with possible extention The IT Infrastructure Smart Hands Technicians will act as an on-site extension of the IT and data center operations team, providing hands-on technical support for networking, servers, storage, and related infrastructure. This role is responsible for carrying out physical tasks under the guidance of remote engineers and project teams, ensuring the proper installation, maintenance, troubleshooting, and documentation of activities in the data center and server room.The ideal technician will possess strong technical skills, attention to detail, and the ability to follow detailed instructions. Reliable transportation is required, as some responsibilities will take place at the Santa Clara data center and other local sites as needed.Key ResponsibilitiesNetworking Smart Hands SupportInstall, cable, and secure network equipment, including switches, routers, and access points.Mount, configure, and test wireless access points following company standards and installation guidelines.Perform patch panel terminations, structured cabling, labeling, and cable management tasks.Assist remote network engineers with port mapping, hardware replacements, and connectivity validation.Conduct basic network diagnostics and report findings back to remote teams.Support circuit turn-ups, cross-connect installations, and network expansion activities in coordination with service providers and internal teams. Server, Storage & Hardware SupportRack, stack, and cable servers, storage arrays, and related hardware following established standards and best practices.Assist with hardware repairs and upgrades, such as memory, drive, or component replacements, under the direction of remote engineers.Record asset information such as serial numbers, asset tags, and physical locations for tracking and lifecycle management.Decommission retired equipment, ensuring proper data sanitization and following company procedures for safe removal.Maintain accurate documentation of installed, moved, or decommissioned hardware.Confirm all deployed hardware is covered by an active manufacturer or third-party warranty before installation. Data Center & Server Room OperationsMaintain a clean, organized, and secure data center and server room environment.Monitor and report environmental conditions, including power, cooling, and rack space utilization.Perform preventive maintenance tasks, including cable management and PDU inspections.Provide on-site support for urgent troubleshooting and incident response activities.Perform remedial tasks as required under the direction of IT management, including basic corrective actions to maintain operational readiness. Documentation & Process AdherenceFollow detailed instructions, SOPs, and task checklists provided by remote teams.Maintain up-to-date documentation, including port maps, rack elevations, and change records.Provide regular status updates and report task completion to leadership teams.Ensure compliance with operational standards, security policies, and safety guidelines at all times. Required Skills and QualificationsTechnical SkillsStrong understanding of OSI layer-1Understanding of fiber-optic connectivityGeneral understanding of transmit vs receiveGeneral understanding of fiber-optic light power attenuationGeneral understanding of why fiber-optic connections need to be cleanGeneral understanding of use of fiber-optic attenuatorsGeneral understanding of fiber connection types (LC vs SC // duplex vs simplex)General understanding of MTP12/MPO fiber optic connectionsGeneral understanding of fiber wavelength types (multimode vs singlemode)General understanding of SFP vs QSFP optical transceiversGeneral understanding of how to troubleshoot fiber systems with a laser fault finderGeneral understanding of fiber-optic bend radius best practicesUnderstanding of copper connectivityGeneral understanding of copper termination types (T568-A vs T568-B)General understanding of Cat5e vs Cat6 vs Cat6AGeneral understanding of distance limitations for copper cablingGeneral understanding of how to troubleshoot copper systems with a tone testerGeneral understanding of the difference between stranded copper and solid copper cablingGeneral conceptual understanding of VLANs and IP addressingHands-on experience with installing and configuring wireless access points and wired networking devices.Proficiency in structured cabling practices, including patch panel terminations and cable labeling.Familiarity with networking equipment from vendors such as Cisco, Arista, or Juniper.Basic understanding of server and storage hardware components.Ability to interpret and follow network diagrams, wiring layouts, and rack elevation plans. Soft SkillsExceptional attention to detail and accuracy in performing physical tasks.Clear, professional communication skills for collaborating with remote teams.Strong problem-solving abilities with a focus on following instructions and delivering reliable results.Ability to work independently while staying aligned with team objectives and directives.High level of professionalism and accountability when handling sensitive systems and data. Other RequirementsReliable transportation to travel to local sites as required.Ability to lift and move equipment weighing up to 50 lbs safely.Availability to work after-hours or weekends for critical tasks or emergency support as required.Adherence to all safety protocols, including the proper use of personal protective equipment (PPE) when necessary.Strong organizational skills to manage multiple tasks and priorities effectively.Ability to communicate status updates clearly and promptly to internal teams and management.Commitment to following established data center and IT operational procedures without deviation.Comfortable working in secure, controlled environments with limited access and strict process guidelines.Professional demeanor and appearance when interacting with internal teams, vendors, or facility staff. Additional InformationAll candidates are encouraged to apply, but many positions require a strict drug and background check by our customers.F2OnSite supports and adheres to all state laws regarding background checks. Company Description: F2OnSite is the fastest growing IT field services company in the United States, with hundreds of employee technicians in over 40 states. F2 OnSite performs service on computers, printers, point of sale systems, servers and other hardware technologies - including installations, migrations, deployments and break/fix. Learn more at F2onsite.com. WHAT WE DO: Our focus is Hardware: Desktops, Laptops, Servers, Printers, POS systems, and LCDs. We have hundreds of team members across the US who work Onsite at customer locations - providing hardware break/fix services, migrate data, install computers, move printers, install/fix servers and POS systems. We close thousands of service calls each week, and do whatever it takes to get our customers up and running again. We specialize in all types of technology, projects, desktop support and more.

Salary : $35 - $42