What are the responsibilities and job description for the Field Service Technician position at ExpressPros - Appleton, WI?
Overview
We are seeking a dedicated and skilled Field Service Technician to join our dynamic team in Fond Du Lac, WI. In this role, you will be the face of our company, providing top-notch service and support to our clients in the field. If you enjoy troubleshooting, problem-solving, and working hands-on with technology, this is the perfect opportunity for you to make a real impact!
Responsibilities- Perform on-site installations, maintenance, and repairs of equipment and systems.
- Diagnose and troubleshoot technical issues to ensure optimal performance.
- Provide exceptional customer service by addressing client inquiries and concerns.
- Document service activities and maintain accurate records of work performed.
- Collaborate with team members and other departments to enhance service delivery.
- Stay updated on industry trends and advancements to improve service techniques.
- Adhere to safety protocols and company policies while in the field.
- High school diploma or equivalent; technical degree or certification preferred.
- Proven experience as a Field Service Technician or similar role.
- Strong mechanical and electrical troubleshooting skills.
- Excellent communication and interpersonal skills.
- Ability to work independently and manage time effectively.
- Valid driver’s license and reliable transportation.
- Willingness to travel to client sites as needed.
You should be proficient in:
- PLC Troubleshooting Skills
- Industrial Construction
- Industrial and Manufacturing Engineering
- Construction Equipment Maintenance
- Heavy Equipment Repair
- Electrical Schematics
- Electrical Troubleshooting Skills
- Troubleshooting Skills
- Mechanical Troubleshooting Skills
- 120/208/240/480 Voltage Systems
- Motor Replacement/Repair/Maintenance
- Hydraulics Experience
- Electrical Systems Diagnostics & Repair
- Industrial Robot Programming
- Commercial Electrical Expertise
- Journeyman’s License
- Electrical Installation
- Electrical Troubleshooting
- Electrical Repair
- Mechanical Design & Engineering
- Mechanical Testing
- PLC Programming Experience
- PLC Wiring Experience
- Electrical / Electronic Systems
- HVAC Service & Installation
- HVAC Maintenance
- HVAC Troubleshooting
- High Voltage Systems
- Conduit Pulling
- Pneumatics Troubleshooting
- Service
- Maintenance and Repair Skills
- Industrial Electrical Experience
- Field Service Readiness
- Industrial Electrical Systems
- Hydraulic Systems & Components
- Electrical Systems & Diagnostics (Heavy Equipment)
- Equipment Diagnostics & Troubleshooting
- Mechanical Systems & Component Repair
- Low Voltage Cabling Installation
- Equipment Installation & Wiring
- Access Control Systems
- Equipment Repair & Maintenance
- Equipment Installation
- Machine Safety Inspections
- Blueprint Reading
Machines & technologies you'll use:
- Variable Frequency Drives (VFD)
- Programmable Logic Controller (PLC) (Allen Bradley, Siemens)
- Servo Motors
Salary : $35 - $40