IT Support Technician

Top Job

Located in Longmont, CO

Salary: $32/hr

Job Opening: IT Support Technician
Location: TBD
Job Type: Full-Time | Evaluation Hire
Pay: $32 DOE
Schedule: Monday-Friday
Job #: C466

Position Summary

Provide technical support, troubleshoot hardware/software/network issues, manage service desk tickets, and maintain IT systems to ensure smooth end-user operations.

Key Responsibilities

• Support PCs, printers, mobile devices, and network systems
• Resolve service tickets promptly and document issues
• Deploy and maintain IT equipment and infrastructure
• Assist with IT projects and improve documentation

Qualifications

• Experience in IT support or help desk roles
• Strong knowledge of Windows OS, PC hardware, Microsoft Office, and basic server/network functions
• Familiarity with ticketing and endpoint management tools
• Associate's degree or equivalent experience; certifications (CompTIA A , Network , Microsoft) a plus
• Strong troubleshooting, communication, and documentation skills

Requirements & Environment

• Onsite work in a manufacturing environment
• Ability to lift 25-50 lbs and move equipment; bend, reach, and walk as needed
• Adherence to security policies and occasional travel

Success Metrics

• Timely issue resolution with minimal disruption
• Accurate ticket documentation and reliable IT systems

#3364ST

Express Office: Longmont/Boulder

1240 Ken Pratt Boulevard

Suite 6A

Longmont, CO 80501