What are the responsibilities and job description for the Front Office Coordinator position at Express Employment Professionals - Tulsa (West)?
Customer service excellence – Ability to greet visitors warmly, answer questions accurately, resolve issues, and build rapport to ensure satisfaction.
Communication skills – Both verbal and written, to convey information clearly to clients, colleagues, and vendors.
Interpersonal skills – Professional, friendly, and approachable demeanor to represent the organization positively.
**Bilingual **- Needs to be fluent in both Spanish and English
Organizational skills – Manage schedules, appointments, and daily tasks efficiently without errors.
Attention to detail – Ensure accuracy in records, scheduling, and documentation.
Office administration – Handle mail, packages, supply inventory, and coordinate with vendors and facilities.
Data entry and record keeping – Maintain accurate patient or client records, verify insurance, and update systems.
Microsoft Office suite (Word, Excel, Outlook) for scheduling, reporting, and correspondence.
CRM and scheduling tools (e.g., Salesforce, Zendesk) and other office software commonly used in the role.
Multi-tasking – Juggle multiple duties (reception, scheduling, admin) in a fast-paced environment.
Problem-solving – Address client concerns or operational issues promptly and effectively.
Conflict resolution – Handle sensitive situations with professionalism and tact.
Salary : $16 - $18