HOUSEKEEPING

Day's Inn 7303 Washington Ave Ocean Springs Mississippi is now hiring for Housekeepers.

JOB SUMMARY

The Housekeeping Houseperson is responsible for maintaining the cleanliness of guest corridors, elevators, and all assigned areas. He/she is also responsible for delivering items to guest rooms (luggage, irons, coffee, etc.).

QUALIFICATION STANDARDS

Education & Experience:

• High School diploma or equivalent and/or experience in a hotel or a related field preferred.
• Must have a valid driver’s license for the applicable state (property specific).

Physical Requirements:

• Flexible and long hours sometimes required.
• Heavy work – Exerting up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull or otherwise move objects.
• Ability to stand during entire shift.

Mental Requirements:

• Must be able to convey information and ideas clearly.
• Must be able to evaluate and select among alternative courses of action quickly and accurately.
• Must work well in stressful, high-pressure situations.
• Must maintain composure and objectivity under pressure.

DUTIES & FUNCTIONS

Essential:

• Approach all encounters with guests and employees in an attentive, friendly, service-oriented manner.
• Maintain regular attendance in compliance with Expotel Hospitality Service standards, as required by scheduling, which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and nametag when working.
• Comply at all times with Expotel Hospitality Service standards and regulations to encourage safe and efficient hotel operations.
• Maintain a warm and friendly demeanor at all times.
• Employees must at all times attentive, friendly, helpful and courteous to all guests, managers and fellow employees.
• Walk assigned floors at beginning and end of shift; remove newspapers, trays, empty ash urns, remove trash and/or linens and note any areas that need immediate cleaning.
• Use proper two-way radio etiquette at all times when communicating with other employees.
• Use daily checklist to complete projects listed below as assigned:

  a. Elevator lobbies

  b. Ash urns

  c. Glass tables

  d. Furniture

  e. Ice machines/vending machines

  f. Elevator doors/frames

  g. Service landing/linen closets

  h. Stair wells

  i. Polish floors

  j. Other projects as assigned management.

• Practice safe work habits to ensure safety to guests, fellow employees and self.
• Handle items for “Lost and Found” according to the hotel standards
• At the end of the shift, turn in all keys and assignment sheets to the Housekeeping Office.
• Report maintenance issues to Housekeeping Supervisor/Manager.
• Be familiar with correct guestroom cleaning procedures to assist with cleaning if needed.
• Pick up any Room Attendant’s dirty linen or trash as needed.
• Before leaving section, collect all trash from the service landings and take to/dispose in outside trash dumpsters, per hotel procedures.
• Vacuum guest corridors.
• Assist Housekeeping as needed (i.e. bedboards, roll-aways, flip beds, etc.)

Marginal:

• Deliver any clean linen to assigned sections, if applicable.
• Maintain cleanliness and organization of Housekeeping Office, linen rooms, storage closets and stairwells.
• Attend meetings/training as required by management.
• Perform other duties as requested by management.