What are the responsibilities and job description for the Project Manager position at Expert Technical Solutions?
Project Manager – Salesforce Integration
Contract: 3–6 months (potential to extend or convert to full-time, though not guaranteed)
Location: Remote / Work-from-Home (10–20% travel to TX and FL)
Start Date: Immediate
Company: Expert Technical Solutions (on behalf of our client)
Position Overview
Expert Technical Solutions is seeking an experienced Project Manager (Salesforce Integration) to lead several key enterprise integration initiatives. This is a hands-on role responsible for driving project execution across multiple systems, teams, and vendors. The ideal candidate will bring a strong background in CRM and ERP integration—particularly with Salesforce, NetSuite, and ServiceMax—and excel at coordinating complex, multi-stream technical projects.
Key Responsibilities
- Oversee end-to-end project management for three major integration workstreams:
- Salesforce: Consolidation into a single, unified corporate environment.
- NetSuite: Upgrades supporting POC tracking and milestone billing.
- ServiceMax: Process redesign to shift proposal creation workflows into Salesforce.
- Manage project timelines, deliverables, and cross-team dependencies across business units and vendors.
- Lead planning, governance, and execution to align all integration efforts with corporate strategy.
- Conduct regular project status updates, risk reviews, and executive summaries.
- Drive alignment between technical and business stakeholders to ensure shared understanding of objectives, progress, and success metrics.
- Develop and maintain detailed project artifacts including schedules, resource plans, RAID logs, and progress dashboards.
- Ensure deliverables meet defined scope, quality standards, and integration timelines.
- Identify, track, and resolve risks, issues, and dependencies across multiple systems.
- Oversee testing cycles and change management coordination across internal teams.
- Prepare and present recurring project updates to leadership and steering committees.
Required Skills & Experience
- Proven experience managing multi-vendor, multi-system integration projects.
- Strong scheduling, coordination, and dependency management abilities.
- Experience leading Salesforce, NetSuite, and ServiceMax implementation or integration projects.
- Proficiency with Smartsheet or other enterprise project management tools.
- Ability to manage both technical and business workstreams concurrently.
- Excellent communication, stakeholder management, and presentation skills.
- PMP certification or equivalent experience a plus.