What are the responsibilities and job description for the Farm Manager / Application Support position at Expert Executive Recruiters (EER Global)?
Farm Management Specialist / Application Support
Our client is a global dairy technology company helping dairy producers improve herd performance, farm efficiency, and day-to-day decision-making through advanced farm-management technology.
The company is expanding its American team and is looking for dairy professionals with hands-on farm and herd-management experience who are interested in using their knowledge to support dairy producers across the region.
The Opportunity
This is a chance to take your practical dairy-farm experience into a broader, customer-facing role while staying closely connected to the industry.
You will work directly with dairy producers, helping them use farm-management technology to understand their herds better, improve performance, and make informed operational decisions.
You do not need to come from a software background. What matters most is a strong understanding of dairy farming and herd management solutions, confidence working with farmers, and an interest in learning technology.
What you'll do
- Work directly with dairy producers to understand their operations, herd-management needs, and challenges.
- Help farmers use herd-management technology to improve herd performance and farm efficiency.
- Train farmers and dealer teams on how to effectively use the system in their daily operations.
- Provide practical farm-management guidance and ongoing application support.
- Support customers with questions and help them get the most value from the technology.
- Partner with the sales team during customer meetings, product demonstrations, and pre-sales activities.
- Participate in farm visits, customer training sessions, producer meetings, and industry events.
- Share customer feedback and insights with internal teams.
- Travel approximately 50% across your assigned territory.
What we're looking for
- Minimum 2 years of relevant dairy-farm experience.
- Hands-on knowledge of dairy farming and herd management solutions.
- Experience working directly with dairy farmers or producers.
- Familiarity with herd-management software or dairy-farm technology.
- Comfortable communicating with and training farmers.
- Strong interpersonal and customer-service skills.
- Self-motivated and comfortable working independently in the field.
- Willing and able to travel approximately 50% of the time.
- A degree in Dairy Science, Animal Science, Agriculture, Dairy Nutrition, or a related field or experience is a plus.
Why join?
- Build on your dairy-farm experience and develop a career in dairy technology.
- Work with dairy producers across the region.
- Help farmers solve real herd-management and operational challenges.
- Gain expertise in advanced farm-management technology.
- Stay closely connected to dairy farming in a broad advisory and customer-facing role.
- Join an international company with an established presence in the dairy industry.
If you understand dairy farming, have hands-on herd-management experience, and are interested in combining that knowledge with technology and customer support, we would be pleased to hear from you.
Core Skills:
Dairy Farming, Dairy Farm Management, Herd Management, Dairy Herd Management, Dairy Production, Dairy Operations, Dairy Cattle, Herd Management Software, Dairy Technology, Farm Performance, Customer Support, Customer Training, Application Support, Product Training, Animal Science, Dairy Science, Dairy Nutrition