What are the responsibilities and job description for the Technical Program Manager position at Experis?
Role Overview
We are seeking a Technical Program Manager (TPM) to lead the IT delivery program for a complex core banking conversion from a legacy mainframe environment to a modern core platform (e.g., FIS, Fiserv, Corelation KeyStone). This is a transformational initiative impacting teller systems, deposit platforms, and future analytics capabilities.
The current environment lacks basic data structure and a Master Data Management (MDM) strategy; customer data is still stored on green-screen systems. This role will not perform hands-on data conversion, but will ensure technology delivery aligns with business objectives. The TPM will represent the bank’s interests, working between the System Integrator (SI), core vendor, and internal IT teams, while partnering closely with business leaders who own workflows and outcomes.
Key Responsibilities
Program Leadership
Required
About ManpowerGroup, Parent Company of:Manpower, Experis, Talent Solutions, and Jefferson Wells
ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.
We are seeking a Technical Program Manager (TPM) to lead the IT delivery program for a complex core banking conversion from a legacy mainframe environment to a modern core platform (e.g., FIS, Fiserv, Corelation KeyStone). This is a transformational initiative impacting teller systems, deposit platforms, and future analytics capabilities.
The current environment lacks basic data structure and a Master Data Management (MDM) strategy; customer data is still stored on green-screen systems. This role will not perform hands-on data conversion, but will ensure technology delivery aligns with business objectives. The TPM will represent the bank’s interests, working between the System Integrator (SI), core vendor, and internal IT teams, while partnering closely with business leaders who own workflows and outcomes.
Key Responsibilities
Program Leadership
- Own the IT program delivery: roadmap, governance, budget, and executive reporting.
- Act as the bridge between business and technology, ensuring IT solutions support redesigned workflows and business outcomes.
- Manage vendor and SI relationships, ensuring contractual deliverables and alignment to program goals.
- Establish risk management, audit controls, and regulatory compliance frameworks for technology components.
- Ensure core platform implementation aligns with business requirements for deposits, loans, teller systems, and digital banking.
- Oversee integration architecture (API gateways, middleware, messaging) and ensure interoperability with existing and future systems.
- Coordinate IT dependencies for CRM, LOS (e.g., nCino), payments, and digital channels.
- Collaborate with business leaders responsible for workflow redesign, customer experience, and operational readiness.
- Translate business requirements into technical deliverables and ensure IT teams execute accordingly.
- Support change management and training initiatives by providing technology insights and readiness updates.
- Oversee IT readiness for mock conversions, parallel runs, and cutover weekend, ensuring infrastructure, integrations, and support models are in place.
- Lead command center coordination during go-live for technology components.
Required
- 10 years in technical program management within financial services or regulated environments.
- 5 years leading core banking conversions or major platform migrations.
- Strong experience managing vendors and SI partners for large-scale technology programs.
- Deep understanding of mainframe environments and modern core platforms (FIS, Fiserv, Corelation).
- Proven ability to align IT delivery with business objectives in complex, multi-stakeholder programs.
- Excellent communication and stakeholder management skills.
- Familiarity with API integration, data governance principles, and digital banking ecosystems.
- Knowledge of FFIEC, SOX, NACHA, and other regulatory frameworks.
- Certifications: PMP, PgMP, SAFe, ITIL.
About ManpowerGroup, Parent Company of:Manpower, Experis, Talent Solutions, and Jefferson Wells
ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.