What are the responsibilities and job description for the Senior Talent Acquisition Operations Specialist – Contingent Labor Management position at Experis?
Location: Abbott Park, Illinois
Duration: 6 Months (potential for conversion to hire)
Pay Rate: $60 - $70 per hour
100% Onsite
Responsibilities
Duration: 6 Months (potential for conversion to hire)
Pay Rate: $60 - $70 per hour
100% Onsite
Responsibilities
- Lead day to day MSP program operations, ensuring SLA/KPI adherence, optimized rate cards, and high-performing supplier partnerships.
- Manage VMS activities (e.g., Beeline, SAP Fieldglass), including requisition workflows, approvals, compliance checks, reporting, and user support.
- Conduct quarterly business reviews with MSP and suppliers; drive action plans focused on fill rates, time to fill, quality, DEI outcomes, and cost optimization.
- Maintain and update program processes, policies, and SOPs in alignment with Procurement, Legal, HR, and other stakeholders.
- Serve as the primary escalation point for hiring managers and functional leaders to resolve issues promptly.
- Lead change management for new processes, technology enhancements, and policy updates; deliver training and enablement sessions.
- Ensure compliance with worker classification rules, co-employment risk mitigation, tenure/cooling policies, and data privacy guidelines.
- Partner with Legal/Compliance on audits, documentation hygiene, and remediation as needed.
- Monitor and govern rate adherence, exceptions, and waivers.
- Own program metrics and dashboards to track cycle times, cost savings, quality, supplier mix, and diversity utilization.
- Analyze trends to recommend sourcing strategies, rate card updates, and workforce mix decisions (contingent vs. FTE vs. SOW).
- Lead cross-functional projects aimed at improving efficiency, stakeholder experience, and operational outcomes.
- Advanced knowledge in MSP program operations.
- Strong business acumen with the ability to influence senior stakeholders, negotiate with suppliers, and drive organizational change.
- Excellent written and verbal communication skills; comfortable delivering training and executive-level updates.
- Bachelor’s degree in Business, HR, Supply Chain, Operations, or related field.
- 6–8 years of experience in contingent workforce, staffing, or MSP program operations with strong knowledge of MSP/VMS models.
- 2 years of people leadership experience (direct or matrix).
- Demonstrated project management experience including scoping, planning, risk mitigation, and stakeholder communication.
- Proficiency with VMS platforms (e.g., Beeline, SAP Fieldglass, Coupa) and advanced Excel; experience with BI tools (Power BI, Tableau) is a plus.
- Experience overseeing SOW engagements in addition to staff augmentation programs.
- Background in regulated industries such as healthcare, life sciences, financial services, or manufacturing.
- Familiarity with global contingent workforce models (e.g., EOR, PEO) and international compliance nuances.
- Medical and Prescription Drug Plans
- Dental Plan
- Vision Plan
- Health Savings Account (for High Deductible Health Plans)
- Flexible Spending Accounts (Health, Limited Purpose, Dependent Care, Commuter Parking and Commuter Transit)
- Supplemental Life Insurance
- Short Term Disability (coverage varies by state)
- Long Term Disability
- Critical Illness, Hospital coverage, Accident Insurance
- MetLife Legal, MetLife ID Fraud, and MetLife Pet Insurance
- 401(k)
Salary : $60 - $70