What are the responsibilities and job description for the Field Service Technician (PC/Printer Support) position at Experis?
Our client, a leading provider of technology support services, is seeking a dedicated and skilled Field Service Technician (PC/Printer Support) to join their dynamic team. As a Field Service Technician, you will play a vital role in delivering exceptional hardware support and technical services directly to customers. The ideal candidate will demonstrate strong mechanical aptitude, excellent problem-solving skills, and a customer-focused approach, ensuring success and growth within the organization.
Job Title: Field Service Technician (PC/Printer Support)
Location: Pennsylvania, PA
Pay Range: $31 - $34 / hr. on W2
What's the Job?
About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.
ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.
Job Title: Field Service Technician (PC/Printer Support)
Location: Pennsylvania, PA
Pay Range: $31 - $34 / hr. on W2
What's the Job?
- Provide on-site hardware support and repair for HP PC products including laptops, desktops, RPOS, and workstations.
- Configure hardware, software, and network components to resolve technical issues efficiently.
- Assist in troubleshooting and repairing printers, leveraging knowledge of printer mechanics and software.
- Manage multiple service events daily, ensuring timely and effective resolution of customer issues.
- Build positive relationships with customers by delivering professional, courteous, and effective service.
- High School diploma or equivalent; additional hardware technology training or college education preferred.
- Proven experience in technical or mechanical hardware repair, with onsite customer interaction.
- Ability to lift and move up to 50 pounds, and work in various physical positions including crawling and stooping.
- Availability for scheduled and unscheduled overtime, including non-traditional workdays and holidays.
- Strong troubleshooting skills, with the ability to quickly evaluate and resolve hardware issues.
About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.
ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.
Salary : $31 - $34