What are the responsibilities and job description for the Customer Service Agent position at Experis?
Our client, a leading organization in the financial services industry, is seeking a Customer Service Agent to join their team. As a Customer Service Agent, you will be part of the Customer Support Department supporting client interactions and service delivery. The ideal candidate will have excellent communication skills, a positive attitude, and a solution-oriented mindset, which will align successfully in the organization.
Job Title:Customer Service Agent
Location: Troy, Alabama
Pay Range:$15
What's the Job?
About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.
ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.
Job Title:Customer Service Agent
Location: Troy, Alabama
Pay Range:$15
What's the Job?
- Engage with clients via phone and email to address inquiries and resolve issues efficiently
- Navigate multiple computer screens to gather and input relevant information accurately
- Provide exceptional customer service by actively listening and responding positively
- Identify opportunities to improve processes and enhance customer satisfaction
- Maintain detailed records of customer interactions and transactions
- High School Diploma or GED
- Strong verbal and written communication skills
- Ability to learn independently and demonstrate initiative
- Excellent multitasking and problem-solving abilities
- Ability to work in a team environment and influence others positively
- Opportunity to develop valuable customer service skills
- Supportive work environment focused on growth and success
- Consistent weekly pay
- Chance to be part of a reputable organization in the financial sector
- Potential for career advancement within the company
- Medical and Prescription Drug Plans
- Dental Plan
- Vision Plan
- Health Savings Account
- Health Flexible Spending Account
- Dependent Care Flexible Spending Account
- Supplemental Life Insurance
- Short Term and Long Term Disability Insurance
- Business Travel Insurance
- 401(k), Plus Match
- Weekly Pay
About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.
ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.
Salary : $15