Customer Service/ Operations Agent (night shift) *Sunday-Thursday

Company Description

Company Description

• We recruit, train, and retain the very best logistics and technical experts the world over.
• We love to promote from within—more than 50 percent of our staff of more than 18,000 employees has been at Expeditors for five years or more.
• Our high retention rate is influenced our philosophy that our people are our greatest asset, we pride ourselves in hiring for attitude and training for skill.

For more information on the company, please visit our website: 

https://www.expeditors.com/careers

Job Description

Position Overview

• This position will support the movement of freight by managing daily truck operations from Carson, CA to Expeditors' North American network of offices/warehouses. 
• This position is located within a warehouse facility and will primarily be computer work with some interaction with freight as needed. 
• The position will require phone and email communication with Expeditors employees, trucking companies, and other strategic service providers. 

Position Schedule:

Sunday-Thursday: Hours 16:00-00:30

Typical Daily Tasks & Responsibilities: 

• Coordinate the loading and recovery of cargo 
• Prepare paperwork for the transfer of freight within the network including load manifests and bills of lading.
• Manage system updates.
• Identify potential operational delays and capacity constraints in the ground network.
• Record system delays and perform root analysis as necessary.
• As needed examine freight for damage or exceptions 

Qualifications

Minimum Qualifications:

• High School Degree or equivalent required
• Successful candidates must pass a background check
• Must be legally authorized to work in the United States
• Must not require future sponsorship for employment visa
• Fluent in English, both written and verbal
• Must have the ability to work overtime in support of the department’s needs
• Must be able to commute to the city of Carson, CA
• Comfortable with numbers and basic mathematical skills
• Comfortable working in a, warehouse environment

Desired Qualifications: 

• Associates or Undergraduate Degree Preferred
• Good computer skills (Word, Excel, and familiarity with PowerPoint)
• Ability to multi-task and prioritize throughout the workday while remaining focused and organized
• Demonstrated ability to be proactive in thought and action
• Strong organizational skills
• Analytical with a strong attention to detail
• Effective interpersonal skills, including proven ability to listen, comprehend, effectively communicate clearly and concisely to obtain positive results
• Ability to work independently and in a collaborative team environment
• Willing to pitch in and help on last minute projects or assist team members
• Excellent written, verbal, and interpersonal communication skills
• Has a demonstrated strong work ethic, and reliability
• Overtime as needed

Additional Information

Reporting Structure 

• Supervisor, Manager of Ground Network Services 

Expeditors offers excellent benefits

• Paid Vacation, Holiday, Sick Time 
• Health Plan: Medical, Prescription Drug, Dental and Vision
• Life and Long Term Disability Insurance 
• 401(k) Retirement Savings Plan (US only)
• Employee Stock Purchase Plan 
• Training and Personnel Development Program

All your information will be kept confidential according to EEO guidelines

The hourly range $19-$28/hour

All your information will be kept confidential according to EEO guidelines.