What are the responsibilities and job description for the Operations Specialist – Corporate Actions Income position at Expedient Staffing Solutions?
Operations Specialist – Corporate Actions Income (Contract)
Location: Boston, MA
Hybrid Work Schedule:
• In Office: Tuesday, Wednesday, Thursday
• Work From Home: Monday & Friday
Job Type: Contract (Temp-to-Perm Potential)
Contract Duration: April 9, 2026 – October 5, 2026
6 months with potential extension or full-time conversion
Pay Information: Pay Rate: $24.00/hr
Hours Per Week: 40 hours (35 working hours after lunch breaks)
Exemption Status: Non-Exempt
Pay Type: Hourly
Travel: No weekly paid travel required.
Job Category: Entry Level
Job Summary
The Operations Specialist – Corporate Actions Income is responsible for the global processing, balancing, and reconciliation of custody positions related to dividend and interest payments. This role supports the company's custody operations by ensuring accurate payment processing, resolving discrepancies, and maintaining high client service standards.
Key Responsibilities
Collect global client dividend and interest income payments
Verify payment information by validating local market payment advice against client receivables
Process instruction receipt, authentication, and verification under dual control procedures
Investigate and resolve client entitlement issues
Determine whether to repair internally or contact sub-custodians/depositories
Escalate complex issues to management when necessary
Generate custody and operations reports supporting daily, weekly, and monthly reporting
Identify and resolve payment discrepancies accurately and efficiently
Monitor trends in payment repairs across events, sub-custodians, and markets
Support process improvement initiatives and increase Straight Through Processing (STP)
Maintain knowledge of division goals and operational objectives
Communicate professionally with internal teams and external partners
Assist with activities supporting Client Service Standards
Required Qualifications
Bachelor’s degree (BA/BS) or equivalent work experience
Strong Microsoft Office skills (Excel, Word, PowerPoint)
Strong analytical and problem-solving ability
Ability to identify, escalate, and resolve issues
Excellent verbal and written communication skills
Strong organizational and time-management skills
Detail oriented with ability to multi-task
Ability to work under pressure and meet deadlines
Ability to work effectively in a team environment
Proficiency with MS Office Suite and internet tools
Salary : $24