Center Store Manager, Grocery Retail

POSITION DESCRIPTION

Position Title: Center Store Manager
Reports to: Store Director
FLSA Status: Exempt
Bargaining Unit: Non-Union (Supervisory Position)

POSITION SUMMARY:

The Center Store Manager is responsible for overseeing the daily operations, merchandising, and financial performance of the Center Store departments, including grocery, frozen, dairy, general merchandise, and non-foods. This role ensures that all products are stocked, merchandised, and presented according to company standards while maintaining excellent customer service, maximizing sales, and controlling expenses. The Center Store Manager supervises department supervisors and associates, driving performance through leadership, planning, and execution of store initiatives.

KEY ACCOUNTABILITIES:

1. Lead and manage all Center Store departments, ensuring they operate efficiently and meet company standards.
2. Oversee product ordering, inventory levels, and replenishment to ensure full, fresh, and well-presented shelves.
3. Achieve sales, profit, and shrink targets for Center Store categories.
4. Plan, set, and maintain seasonal, promotional, and everyday merchandising displays.
5. Recruit, train, schedule, and supervise department associates and leads.
6. Ensure compliance with company policies, food safety standards, and applicable regulations.
7. Monitor pricing integrity, signage accuracy, and planogram execution.
8. Manage labor budgets and staffing needs to support business levels.
9. Address customer inquiries and resolve concerns with professionalism and urgency.
10. Conduct regular department walks to maintain appearance, cleanliness, and merchandising quality.
11. Collaborate with Category Management, Merchandising, and Store Leadership on promotions and store initiatives.
12. Analyze sales and operational reports to identify opportunities for improvement.
13. Support store-wide programs, audits, and special projects as assigned by the Store Director.
14. Perform other duties as needed to support store and company goals.

Position Requirements:

• High school diploma or equivalent required; college degree preferred.
  

• 3–5 years of grocery retail experience, including supervisory or department management experience.
  

• Strong knowledge of Center Store categories, merchandising standards, and inventory management.
  

• Excellent leadership, interpersonal, and communication skills.
  

• Ability to analyze financial reports and adjust operations accordingly.
  

• Proficient in ordering systems, POS tools, and computer applications including Microsoft Office.
  

• Ability to lift up to 50 lbs. and stand for extended periods.
  

• Must be able to work a flexible schedule including evenings, weekends, and holidays.