What are the responsibilities and job description for the Executive Meeting Manager position at EXCHANGE HOTELS MANAGEMENT?
ROLE SUMMARY: The Executive Meeting Manager is responsible for driving short-term group and event business while delivering exceptional, on-brand experiences from initial inquiry through execution. This role focuses on cultivating relationships, maximizing revenue opportunities, and ensuring seamless coordination of meetings and events that reflect the spirit and standards of Hotel Drover.
ESSENTIAL FUNCTIONS:
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Proactively solicit, negotiate, and book corporate and social group business within a short-term booking window (typically less than 45 days).
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Develop and maintain strong relationships with key accounts, local organizations, and industry partners to increase market share and visibility.
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Manage all aspects of group bookings, including room blocks, event detailing, contracts, and billing coordination.
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Create customized, on-brand proposals and presentations that bring the client’s vision to life and enhance the sales experience.
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Conduct site tours and sales presentations for prospective clients, showcasing Hotel Drover’s unique offerings.
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Collaborate cross-functionally with operations, catering, and events teams to ensure seamless execution and exceptional guest experiences.
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Monitor and achieve weekly, monthly, and quarterly sales goals, including revenue targets and activity metrics.
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Accurately maintain sales systems (e.g., Opera, CI/TY, Microsoft Office) for tracking leads, contracts, and client communications.
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Participate in sales meetings, revenue strategy discussions, and promotional initiatives such as sales blitzes and trade shows.
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Deliver “Legendary Service” by maintaining consistent communication with clients and ensuring satisfaction throughout the event lifecycle.
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Maintain up-to-date knowledge of market trends, competitor activity, and industry best practices.
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Support the overall success and positioning of a best-in-class luxury lifestyle hotel.
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All other duties as assigned.
ENVIRONMENT / PHYSICAL REQUIREMENTS:
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Ability to sit, stand, and move throughout the property for extended periods.
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Ability to lift and carry up to 25 lbs as needed for site tours or event support.
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Frequent use of computers, phones, and other office equipment.
REQUIRED QUALIFICATIONS:
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Minimum of 2 years of experience in hotel sales, event management, or a related hospitality field.
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Strong interpersonal, negotiation, and communication skills.
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Proven ability to manage multiple priorities in a fast-paced, high-volume environment.
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Strong organizational skills with attention to detail and follow-through.
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Proficiency in Microsoft Office and hotel sales systems (e.g., Opera, CI/TY or similar).
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Ability to build meaningful client relationships and drive repeat business.
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Flexible schedule — must be available to work evenings, weekends, and holidays as needed.
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Demonstrated alignment with Hotel Drover’s core values: Hit the Mark, Every Time, Spark Warmth, Blaze New Trails, Be Intentional, Honor All, Do Right, Stay Curious.
PREFERRED QUALIFICATIONS:
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Bachelor’s degree in Hospitality, Event Management, Business, or a related field.
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Experience in a full-service or luxury hotel environment.
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Experience handling high-profile clients and complex event logistics.
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Familiarity with the Fort Worth market and DFW region.
Hotel Drover complies with all laws prohibiting discrimination against employees and applicants based on race, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, citizenship status, disability, genetic information, or veterans' status.