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Service Desk Analyst

Excelon Solutions
Mooresville, NC Temporary
POSTED ON 12/9/2025 CLOSED ON 1/7/2026

What are the responsibilities and job description for the Service Desk Analyst position at Excelon Solutions?

• Ensure all service request and incidents are resolved before agreed service levels

• Plan and execute any move request or project work

• Lead the team by providing technical and process assistance to below activities

• Install and Configure desktops, laptops, mobile devices, and associated Peripherals and related Software.

• Perform Break Fix, Desk Side Support, IMACD’s, Data Migration, Refreshes and health checks

Salary : $19

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