What are the responsibilities and job description for the Senior HR Manager (Hybrid) (2026) position at Excellence Services, LLC?
POSITION: Senior HR Manager – Private Family Household
LOCATION: Remote with the ability to work onsite as needed (Atherton, CA, 94027)
JOB TYPE: Full-Time (40 hours/week), Hourly(Non-Exempt), occasional after-hours availability
COMPENSATION: $150K–$220K DOE benefits
Position Summary
The Senior HR Manager will oversee and manage all human resources functions for a private family estate consisting of domestic, property, and operational staff. This role requires a seasoned HR professional who is discreet, highly organized, service-minded, and capable of independently running all HR operations.
Key Responsibilities
- Recruiting & Hiring
- Manage all recruiting for 10 hires annually
- Write job descriptions and work with agencies to find qualified domestic staff. Screen, interview, and evaluate candidates
- Conduct background checks and verify employment eligibility
- Onboarding & Offboarding
- Prepare and deliver offer letters and employment agreements
- Run new hire orientation and trainings
- Set up payroll, documentation, and systems access
- Manage terminations and exit processes professionally and discreetly
- HR Operations
- Maintain confidential personnel files
- Oversee performance reviews, ongoing training, and employee development plans
- Coordinate workplace scheduling, classifications, and compliance
- Provide coaching and support to staff, while driving company objectives
- Address interpersonal issues privately and diplomatically
- Keep household leadership informed of key issues and trends
- Compliance
- Maintain compliance with California labor laws
- Manage workers’ compensation, safety documentation, and training
- Oversee confidential workplace investigations when needed
Qualifications
- 5 years HR leadership experience
- Experience with private households, UHNW family offices, or luxury hospitality
- Strong communication, discretion, and judgment
- Ability to operate independently without daily oversight
- Knowledge of California employment law
CORE VALUES:
- Principals' First: Unwavering commitment to meeting the needs of our principals.
- Learn from Mistakes: Ability to learn from challenges, take accountability, and grow.
- Conscientiousness: Diligence in performing tasks with precision and care.
- Dedication: Deep commitment to role, team, and organization.
- Accountability: Ownership of responsibilities with thorough attention to detail.
- Independence: Proactive problem-solver with a drive for continuous improvement.
- Resilience: Ability to thrive under pressure, welcome constructive feedback, and maintain a positive attitude.
WHY JOIN US?
- Elite Environment: Lead operations in a luxurious estate, serving a distinguished clientele.
- Strategic Impact: Shape the success of a prestigious household through innovative leadership.
- Career Growth: Access tailored training and advancement opportunities to elevate your career.
- Innovative Tools: Leverage cutting-edge systems for seamless operations.
- Competitive Rewards: Enjoy a top-tier salary, performance bonuses, and comprehensive benefits.
- Collaborative Culture: Thrive in a supportive team that values your contributions.
Salary : $150,000 - $220,000