What are the responsibilities and job description for the Insurance Account Manager-Facility/Family Caller position at ExcelHealth Group, LLC?
ExcelHealth Group is seeking a reliable Insurance Accounts Manager to perform tasks that will help us monitor our revenues.
This is an in-office position only. Located in Murfreesboro, TN.
Employee is responsible for preparing invoices, updating records, submitting claims, contacting clients, and collecting outstanding payments. Individual must be accurate and reliable in handling accounts and documents. Strong math skills and a high degree of organizational ability are essential due to the high amount of financial information. Vast computer knowledge is required. The goal is to contribute to the accurate preparation of bills receivable.
Responsibilities (but not limited to) :
- Collect all information needed to calculate bills receivable
- Check the data input in the accounting system to ensure accuracy of final bill
- Issue invoices and bills and send them to customers through various channels (mail, e-mail, etc.)
- Facilitate payment of invoices due by sending bill reminders and contacting clients
- Issue customer account statements periodically, or whenever necessary
- Monitor accounts to identify outstanding debts
- Take actions to encourage timely payments
- Make high-volume, outbound phone calls in a professional manner while retaining and improving customer relations
- Reconcile customer disputes as they pertain to payment of outstanding balances that are due
- Provide timely follow-up on payment arrangement
- Identify issues attributing to account delinquency & discuss them with management
- Communicate and follow-up effectively with management regarding customer accounts on a timely basis
Skills:
- Bi-lingual preferred
- Proven experience as a Accounts Receivable Clerk
- Experience making high-volume, outbound calls
- Knowledge of billing procedures and collection techniques
- Knowledge of dental practice is a plus
- Working knowledge of MS Office and databases
- Patience and ability to manage stress
- Excellent communication skills (written and oral)
- Excellent customer services skills
- Problem-solving skills
- Strong attention to detail and goal-oriented
- High school diploma; Associate's or bachelor’s degree is a plus
Benefits:
- Paid Time Off
- Paid company-recognized holidays
- Bonus opportunity available after 90 days
Schedule:
- Monday to Friday; 8:00 a.m. to 5 p.m.
- In-office
Background Check Notifications
All employees are subject to both a background check and pre-employment drug screening; acceptable results are required.
ExcelHealth Group participates in the E-Verify process.
For more information about our company please visit excelhealthgroup.net
Job Type: Full-time
Pay: $17.00 - $20.00 per hour
Expected hours: 40.0 per week
Benefits:
- Paid time off
Ability to Commute:
- Murfreesboro, TN 37128 (Required)
Work Location: In person
Salary : $17 - $20