Demo

Enrollment Support Specialist

ExcelHealth Group LLC
Akron, OH Full Time
POSTED ON 10/26/2026
AVAILABLE BEFORE 1/22/2027

Licensed Health Insurance Agent – Senior Care Enrollment Specialist

Active Health Insurance Producer License Required | Remote Statewide Travel

Join ExcelHealth Group and use your insurance license in a role focused on education, service, and helping seniors access important healthcare services—not high-pressure sales.

ExcelHealth Group is seeking a licensed health insurance professional to join our team as an Enrollment Support Specialist. This position works directly with nursing home residents, families, and facility teams to explain and support enrollment in our Senior Comprehensive Insurance Program.

An active and verifiable health insurance producer license in the state is required. Applicants who do not currently hold the required license cannot be considered for this position.

This is a field-based position with regular travel to nursing homes throughout the state. When not traveling, you will conduct enrollment calls remotely.

For the right licensed professional, this is an opportunity to step away from traditional high-pressure insurance sales and use your experience to build relationships, educate families, and help vulnerable populations understand their care options.

What You'll Do

  • Travel to nursing home facilities throughout the state to conduct enrollment and educational activities.
  • Meet with residents, families, and facility representatives to explain the enrollment process clearly and respectfully.
  • Conduct enrollment calls from a quiet, professional remote workspace when not traveling.
  • Build and maintain positive relationships with nursing home administrators, social services teams, and other facility partners.
  • Guide participants through enrollment decisions using patience, empathy, and strong listening skills.
  • Maintain accurate enrollment documentation and follow established compliance and ethical standards.
  • Represent ExcelHealth Group professionally in every facility and participant interaction.

Required Qualifications

  • Active and verifiable health insurance producer license in the state – REQUIRED
  • Strong verbal communication and interpersonal skills
  • Professional, compassionate, and service-focused approach
  • Ability and willingness to travel regularly throughout the state
  • Reliable personal transportation
  • Ability to work independently and manage a field-based schedule
  • Quiet, distraction-free remote workspace with reliable internet
  • Ability to communicate insurance information clearly without using high-pressure sales tactics

Travel & Work Environment

This is a remote and field-based position, not a traditional work-from-home role.

Regular statewide travel to nursing home facilities is required and may include overnight stays. When not traveling, team members work remotely conducting enrollment calls and completing related responsibilities.

Reliable personal transportation is required.

What We Provide

  • Paid time off
  • Paid holidays
  • Basic vehicle maintenance support
  • Company-issued cellphone
  • Company-issued laptop
  • Company credit card for fuel in lieu of mileage reimbursement
  • Eligible overnight travel expenses
  • Continuing education support related to maintaining your insurance license
  • A mission-driven role serving seniors and vulnerable populations
  • An opportunity to use your insurance license without a traditional high-pressure sales environment

Licensing

You must currently hold an active health insurance producer license in the state to be considered.

ExcelHealth Group does not provide initial licensing or sponsorship for unlicensed applicants.

Sponsorship: Unavailable
Relocation: Unavailable

Make Your License Mean More

If you're a licensed insurance professional who enjoys working with people, building relationships, traveling, and helping seniors understand their healthcare options, we'd like to hear from you.

Apply today to join ExcelHealth Group and help make quality dental and ancillary healthcare more accessible to seniors and vulnerable communities.

Learn more about ExcelHealth Group at excelhealthgroup.net.

Job Type: Full-time

Benefits:

  • Paid time off
  • Relocation assistance

Willingness to travel:

  • 100% (Preferred)

Work Location: On the road

Salary : $36,169 - $47,987

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