What are the responsibilities and job description for the Appointment Setter - Front Desk Reception position at Exact Staff?
Appointment Setter / Front Desk Receptionist
Location: Valencia
Job Type: Full-Time
Pay: $21.38 – $22.13 per hour (40 hours/week)
Position Overview
We are seeking an energetic and motivated Appointment Setter / Front Desk Receptionist to join our team. This is not your typical receptionist role—while you will serve as the face of our company, your primary focus will be making outbound calls to schedule appointments and support our sales efforts.
If you are confident on the phone, enjoy engaging with people, and are driven by results, this is a great opportunity to grow your career in sales and customer service.
Key Responsibilities
- Make outbound calls to prospective and existing clients to schedule appointments
- Follow call scripts while adapting your approach to each conversation
- Maintain a high volume of daily calls with professionalism and accuracy
- Confirm appointments and follow up with no-shows
- Greet visitors and manage incoming calls at the front desk
- Accurately track all interactions, appointments, and notes in CRM systems (e.g., Salesforce)
- Coordinate with internal teams to ensure schedules remain full
- Support marketing and lead generation efforts through outreach campaigns
Qualifications
- Previous experience in telemarketing, call center, or sales preferred
- Comfortable making high-volume outbound calls daily
- Strong communication and interpersonal skills
- Persuasive, confident, and results-driven mindset
- Highly organized with strong attention to detail
- Familiarity with CRM systems (Salesforce or similar) is a plus
- Bilingual in Spanish is preferred
What We Offer
- Competitive hourly pay
- Full-time, stable schedule
- Opportunity to grow within a fast-paced, supportive team
- Hands-on experience in sales, customer service, and business development
Why Join Us?
We value energy, communication, and a strong work ethic. In this role, you’ll play a key part in driving business growth while building valuable skills in sales and client relations. If you’re motivated and ready to make an impact, we’d love to hear from you!
Pay: $21.38 - $22.13 per hour
Work Location: In person
Salary : $21 - $22