Program Manager

About The Role

The Program Manager drives the execution of critical cross-functional initiatives across engineering, product, and operations. This role focuses on scaling internal technical infrastructure and optimizing delivery pipelines to support rapid system growth.

Operating in a highly collaborative environment, the role acts as the connective tissue between technical teams and business stakeholders, turning complex roadmaps into structured, predictable execution plans.

Key Responsibilities

• Establish and manage program timelines, dependencies, and milestones across multiple engineering and product teams using Jira and Confluence
• Identify, mitigate, and escalate risks to project timelines, ensuring critical paths remain unblocked
• Design and implement standard operating procedures to streamline technical delivery and release cycles
• Define, track, and report on key performance indicators (KPIs) and operational metrics to executive leadership
• Facilitate cross-functional sprint planning, standups, and retrospective meetings to ensure team alignment
• Manage stakeholder expectations by maintaining comprehensive documentation and program status reports
  
  

What We Are Looking For

• 4-7 years of program or project management experience in a fast-paced software engineering environment
• Demonstrated expertise with agile methodologies, Scrum frameworks, and modern project management tools like Jira and Asana
• Strong technical literacy, including a solid understanding of software development lifecycles, API integrations, and cloud infrastructure concepts
• Exceptional verbal and written communication skills with the ability to translate technical concepts for non-technical stakeholders
• Bachelor's degree in Computer Science, Engineering, Business Administration, or a related field
• Bonus: PMP, CSM, or equivalent agile certification, and experience with SQL or data visualization tools like Tableau