What are the responsibilities and job description for the Manager, Talent Acquisition and Workforce Planning position at EveryMind.?
PRIMARY FUNCTION:
The Talent Acquisition and Workforce Planning Manager leads recruitment strategies that support the organization’s workforce needs and long-term goals. Partnering with department leaders, the Manager anticipates staffing needs and oversees the full recruitment lifecycle while guiding and supporting the recruiting team. This role ensures an effective, compliant hiring process, optimizes the Applicant Tracking System, and establishes key performance indicators to measure and improve recruitment outcomes. In collaboration with HR and Finance, the Manager also contributes to compensation benchmarking, salary structure updates, and the advancement of best practices in talent acquisition.
Why You'll Love Working at EveryMind
At EveryMind, we're not just a workplace — we're a mission-driven community committed to mental wellness for all. Here's what you can expect when you join us:
Responsible for supervision of Talent Acquisition team and Contractors. Occasional supervision of interns and volunteers.
Supervision to be received:
Reports to Director, Human Resources.
Qualifications
Minimum Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education:
Bachelor’s degree in human services, human resources, business, or related field of study required.
Experience:
At least 3 years of experience managing all phases of the recruitment and hiring process. Experience with HRIS and ATS systems. Experience using MS Office Suite. 3 years of experience with reporting and tracking recruitment data. SHRM-CP and/or PHR preferred. At least 1 year of management experience strongly preferred.
Skills:
Ability to work productively with many different types of people, strong verbal and written communication skills. Ability to work independently and as part of a team; highly organized and detail-oriented; Ability to work in an environment that requires high level of discretion. Ability to work with sensitive and confidential information. Strong analytical and problem-solving skills. Ability to multitask and to prioritize tasks and to delegate them when appropriate. Must be able to work in a fast-paced environment. Advance level knowledge of employment-related laws and regulations. Proficiency with or the ability to quickly learn the organization’s HRIS and talent management system
Abilities:
Effectively interact and work collaboratively in a flexible work environment with a variety of constituents including clients and family members or caretakers, interns, volunteers, paid staff, CEO, board members, and community partners. Ability to express ideas with clarity, confidence and sensitivity. Must be able to maintain confidentiality involving clients in accordance with organizational and federal guidelines. Familiarity with working with and hiring paid staff, interns and volunteers. Ability to manage a high volume of tasks and complexity in a fast-paced work environment, shifting priorities as needed.
Physical Demands:
The physical demands described here represent those that an employee must meet to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing this job's duties, the employee is frequently required to stand, walk, sit, use hands to finger dexterity, handle with hands and arms, climb stairs, balance, kneel, crouch, or talk and hear. The employee must be able to lift and/or move up to 35 pounds frequently. The job's specific vision abilities include close vision, distance vision, and the ability to adjust focus.
Clearance Requirements:
The employee must pass a criminal background check. Certain job functions may require employee to pass a child sexual abuse and other criminal activity as well as a credit check. All staff providing services to staff or clients, must be free of illegal drugs and abuse of alcohol, and must be fully able to always perform all required duties.
Working Conditions:
The work environment is representative of that which an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The employee must be available to perform the duties of the job during most, but not limited to core business hours (between 9-5pm, M-F), some flexibility with schedule may be available (evening and/or weekend hours). Employees will work mostly on-site but may work some hours remotely with the approval of supervisor.
The employee is also required to travel to different locations. Therefore, the employee must have access to reliable transportation.
The Talent Acquisition and Workforce Planning Manager leads recruitment strategies that support the organization’s workforce needs and long-term goals. Partnering with department leaders, the Manager anticipates staffing needs and oversees the full recruitment lifecycle while guiding and supporting the recruiting team. This role ensures an effective, compliant hiring process, optimizes the Applicant Tracking System, and establishes key performance indicators to measure and improve recruitment outcomes. In collaboration with HR and Finance, the Manager also contributes to compensation benchmarking, salary structure updates, and the advancement of best practices in talent acquisition.
Why You'll Love Working at EveryMind
At EveryMind, we're not just a workplace — we're a mission-driven community committed to mental wellness for all. Here's what you can expect when you join us:
- A Recognized Top Workplace in Montgomery County (Bethesda Magazine)
- Over 65 Years of service as a leading mental health nonprofit
- 210 Team Members across 27 locations
- Culture of Trust, Integrity, and Innovation
- Medical, Dental, and Vision Insurance Options
- Employer-Paid Life & Long-Term Disability Insurance
- 401(k) Matching Program
- 47 Days of Leave (Vacation, Sick, Wellness, Holidays, Birthday & More!)
- Flexible Schedules & Remote Work Options
- Employee Assistance Program
- Referral Bonus Program
- Employee Discount Program
- Professional Development & Growth Opportunities
- Develop and implement recruitment strategies aligned with the organization's goals and workforce needs. Collaborate with department leaders to understand staffing requirements and create effective hiring plans.
- Provide Management, guidance, direction, and support to the Talent Acquisition team and contractors. Foster a positive and collaborative team environment, encouraging professional growth and development.
- Oversee the end-to-end recruitment process, including job requisition, candidate sourcing, screening, selection, hiring and onboarding. Ensure compliance with company policies and relevant employment laws.
- Review job requisitions, assign recruiters based on business needs, and post jobs across platforms (Indeed, LinkedIn, Maryland non-profit, etc.)
- Manage all onboarding and orientation processes.
- Maintain vendor relations and contracts.
- Oversee the configuration, utilization, and optimization of the Applicant Tracking System (ATS). Ensure the system effectively supports the recruitment process, from requisition creation to onboarding. Train team members on ATS usage and stay informed about updates and enhancements to maximize its functionality.
- Establish key performance indicators (KPIs) to measure the effectiveness of the recruitment process. Regularly analyze metrics to identify areas for improvement and report on recruitment outcomes.
- Work closely with hiring managers and other stakeholders to understand their needs and provide recruitment support. Foster strong relationships with internal teams to enhance collaboration.
- Identify opportunities for process improvements and efficiency enhancements within the recruitment function. Implement changes to optimize the talent acquisition process.
- Support the compensation program ensuring internal equity, fair and transparent salary determinations, and benchmarking relevance.
- Implement and manage recruitment, onboarding, and clearance of volunteer, 1099 and intern programs.
- Participate as a key member of the Internship Program Team (IPT) to focus on internship recruiting and engagement initiatives.
- Plan, coordinate, and participate in recruitment events such as job fairs, industry conferences, and networking events.
- Work with community organizations to develop partnerships and identify opportunities to recruit volunteers and Interns.
- Develop university partnerships to coordinate internship placements and trainings and provide ongoing support for EveryMind interns.
- Manage and maintain Recruitment SOP’s and Recruitment Handbook.
- Manage and maintain Organization’s Job Descriptions.
- Conduct regular salary benchmarking to ensure the organization's compensation packages remain competitive in the market. Collaborate with HR and finance teams to establish and maintain accurate and fair salary scales.
- Other duties as assigned.
Responsible for supervision of Talent Acquisition team and Contractors. Occasional supervision of interns and volunteers.
Supervision to be received:
Reports to Director, Human Resources.
Qualifications
Minimum Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education:
Bachelor’s degree in human services, human resources, business, or related field of study required.
Experience:
At least 3 years of experience managing all phases of the recruitment and hiring process. Experience with HRIS and ATS systems. Experience using MS Office Suite. 3 years of experience with reporting and tracking recruitment data. SHRM-CP and/or PHR preferred. At least 1 year of management experience strongly preferred.
Skills:
Ability to work productively with many different types of people, strong verbal and written communication skills. Ability to work independently and as part of a team; highly organized and detail-oriented; Ability to work in an environment that requires high level of discretion. Ability to work with sensitive and confidential information. Strong analytical and problem-solving skills. Ability to multitask and to prioritize tasks and to delegate them when appropriate. Must be able to work in a fast-paced environment. Advance level knowledge of employment-related laws and regulations. Proficiency with or the ability to quickly learn the organization’s HRIS and talent management system
Abilities:
Effectively interact and work collaboratively in a flexible work environment with a variety of constituents including clients and family members or caretakers, interns, volunteers, paid staff, CEO, board members, and community partners. Ability to express ideas with clarity, confidence and sensitivity. Must be able to maintain confidentiality involving clients in accordance with organizational and federal guidelines. Familiarity with working with and hiring paid staff, interns and volunteers. Ability to manage a high volume of tasks and complexity in a fast-paced work environment, shifting priorities as needed.
Physical Demands:
The physical demands described here represent those that an employee must meet to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing this job's duties, the employee is frequently required to stand, walk, sit, use hands to finger dexterity, handle with hands and arms, climb stairs, balance, kneel, crouch, or talk and hear. The employee must be able to lift and/or move up to 35 pounds frequently. The job's specific vision abilities include close vision, distance vision, and the ability to adjust focus.
Clearance Requirements:
The employee must pass a criminal background check. Certain job functions may require employee to pass a child sexual abuse and other criminal activity as well as a credit check. All staff providing services to staff or clients, must be free of illegal drugs and abuse of alcohol, and must be fully able to always perform all required duties.
Working Conditions:
The work environment is representative of that which an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The employee must be available to perform the duties of the job during most, but not limited to core business hours (between 9-5pm, M-F), some flexibility with schedule may be available (evening and/or weekend hours). Employees will work mostly on-site but may work some hours remotely with the approval of supervisor.
The employee is also required to travel to different locations. Therefore, the employee must have access to reliable transportation.