What are the responsibilities and job description for the Community Service Aide position at EVERYMIND INC?
PRIMARY FUNCTION
Serves as an administrative and programmatic assistant to the Community School Coordinator, Family Case Manager and Child and Family Therapist at an assigned Linkages to Learning (LTL) site.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Serves as initial point of access for families inquiring about LTL programs and services.
- Assists in cultivating and obtaining necessary resources to help meet families’ food, clothing, housing or other needs.
- Assists with after school, evening and summer programs, workshops, groups, holiday gift giving program and other special projects (i.e., school supply drives).
- Provides childcare while parents meet individually with staff and coordinates child care for specific events such as groups, workshops or activities.
- Manages waitlists for Family Case Manager and Child and Family Therapist services.
- Provides translation and interpretation support to LTL staff who are not bilingual.
- Tracks, monitors and provides bus tokens, cab vouchers and emergency food delivery for LTL families.
- Contacts clients to remind them of appointments with staff, as well as changes or cancellations.
- Maintains confidentiality of clients according to EveryMind Confidentiality Policy.
- Adheres to EveryMind and Youth and Family Services Division (YFS) policies established by EveryMind Board of Directors, Chief Executive Officer and Chief Program Officer, and Division Director.
- Consistently represents EveryMind and the Linkages to Learning program in a professional manner. Treats all students, families, community members, school personnel, partners, donors, teammates and others with respect.
- Other duties as assigned.
Supervision to be Exercised
None.
Supervision to be Received
Receives onsite task assignment from Community School Coordinator, Family Case Manager and Child and Family Therapist and receives direct supervision from LTL Director.
Qualifications:
Minimum Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education
- High school diploma or equivalent.
Experience
- Experience working in a community setting preferred.
Skills
- Strong organizational and listening skills.
- Bilingual Spanish required.
Abilities
- Effectively interact and work collaboratively in a flexible work environment with a variety of constituents including CEO, board members, service members, veteran, family members or caretakers, interns, volunteers, paid staff, and community partners.
- Ability to express ideas with clarity, confidence and sensitivity.
- Must be able to maintain confidentiality involving clients in accordance with organizational and federal guidelines.
- Familiarity with working and hiring interns and volunteers.
- Able to supervise multiple people.
Physical Demands:
The physical demands described here represent those that an employee must meet to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing this job's duties, the employee is frequently required to stand, walk, sit, use hands to finger dexterity, handle with hands and arms, climb stairs, balance, kneel, crouch, or talk and hear. The employee must be able to lift and/or move up to 35 pounds frequently. The job's specific vision abilities include close vision, distance vision, and the ability to adjust focus.
Salary : $21 - $25