What are the responsibilities and job description for the Service Manager - Controls position at Everforth?
Service Manager - Controls
Position Overview
The Service Manager - Controls will oversee the operations of the controls service department, ensuring exceptional service delivery and customer satisfaction. This role involves managing a team of technicians, coordinating service activities, and maintaining the highest standards in building automation and HVAC control systems.
Key Responsibilities
- Performing field service, troubleshooting, and system repairs on Delta Controls and other building automation systems.
- Develop and implement service strategies to improve efficiency and customer satisfaction in the controls department.
- Coordinate and schedule service calls, ensuring timely and effective resolution of customer issues.
- Conduct training sessions for technicians to enhance their skills in Delta Controls, BAS, and other relevant technologies.
- Maintain relationships with clients and ensure their needs are met by providing technical support and solutions.
- Monitor service performance metrics and prepare reports for management to identify areas for improvement.
Qualifications
- Bachelor's degree in Engineering, Technology, or a related field preferred.
- Proven experience in a service management role within the HVAC or Building Automation industry.
- Strong knowledge of building automation systems, HVAC controls, Delta Controls, and BAS.
- Ability to manage multiple projects and meet deadlines in a fast-paced environment.
- Technical certifications relevant to HVAC and building automation are a plus.
Benefits
Compensation & Benefits:
Employee Stock Ownership Program
Discretionary Annual Bonus'
Health Insurance
Dental Insurance
Vision Insurance
401k with Discretionary Company Contributions
Paid Time Off (Vacation; Sick Time)
Paid Company Holidays
Paid Parental Leave
Tuition Reimbursement Program
Employee Assistance Program
Gym Reimbursements
- For this position, you must be currently authorized to work in the United States without the need for sponsorship for a non-immigrant visa. This job was first posted by CyberCoders on 07/18/2026 and applications will be accepted on an ongoing basis until the position is filled or closed.Everforth CyberCoders is proud to be an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, status as a crime victim, disability, protected veteran status, or any other characteristic protected by law. Our hiring process includes AI screening for keywords and minimum qualifications, and a virtual recruiter as part of the application process. A human recruiter reviews all results. Click here for details on our virtual recruiter . Everforth CyberCoders will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. Everforth CyberCoders is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. Individuals needing special assistance or an accommodation while seeking employment can contact a member of our Human Resources team at Benefits@CyberCoders.com to make arrangements.