What are the responsibilities and job description for the Front Desk/Medical Assistant Position position at Eutopia Medical Dermatology and Aesthetics PLLC?
We are seeking a reliable, organized, and compassionate individual to join our dermatology practice as a combined Medical Assistant and Front Desk Coordinator. This role is ideal for someone who enjoys both patient care and administrative responsibilities in a fast-paced medical office environment.
About Eutopia Medical Dermatology and Aesthetics PLLC
Join our dermatology clinic, where we offer a complete range of services including medical, surgical and cosmetic dermatology. With a focus on providing exceptional care to our customers, our clinic provides positive and supportive working environment that fosters teamwork and collaboration among our staff. We believe in nurturing our employees' growth and providing opportunities for advancement within our company. If you are passionate about dermatology and looking for a rewarding career in a dynamic and supportive clinic setting, we invite you to join our team.
Description
Front Desk Duties
- Greet and check in/check out patients in a professional and friendly manner
- Answer phone calls, schedule appointments, and respond to patient inquiries
- Verify insurance information and obtain referrals/authorizations when needed
- Collect copays and balances and maintain accurate patient records
- Manage patient flow and assist with coordination of daily schedules
- Scan and upload documents into the electronic medical record (EMR) system
- Maintain HIPAA compliance and patient confidentiality
Medical Assistant Duties
- Room patients and obtain medical history, medications, and vital signs
- Assist the provider with dermatologic examinations and procedures
- Prepare and clean exam rooms and instruments
- Educate patients on medications, wound care, and treatment plans
- Assist with biopsies, surgeries, injections, phototherapy, and cosmetic procedures as needed
- Process prescription refills, laboratory orders, and pathology requests
- Maintain inventory of medical supplies and ensure proper sterilization procedures
Qualifications
- Previous experience in a medical office or dermatology practice preferred
- Knowledge of EMR systems and basic medical terminology
- Strong communication and customer service skills
- Ability to multitask and work efficiently in a fast-paced environment
- Professional demeanor and attention to detail
- Certified Medical Assistant (CMA) preferred but not required