What are the responsibilities and job description for the CATI Research Supervisor position at EurekaFacts?
Employment Type: Part-time
Salary Range: $24 hourly
Typical Hours: Approximately 20 hours per week
Work Location: In-office, Rockville, MD
Position Summary
The CATI Research Supervisor oversees survey operations, including planning, recruitment, training, and quality control of interviewers. This role ensures efficient project execution and high-quality data collection.
Key Responsibilities
Plan and manage cold call survey operations
Recruit and train CATI interviewers
Monitor quality control and interview accuracy
Prepare and maintain daily performance reports
Ensure project timelines and deliverables are met
Maintain interviewer productivity and efficiency
Execute floor procedures for survey administration
Work flexible hours between 9:00 AM - 11:00 PM, including Saturdays
Minimum Qualifications
Minimum 1 year of supervisory experience in a similar role
Strong written and verbal English communication skills
Ability to work under pressure and meet deadlines
Excellent problem-solving and organizational skills
High school diploma or GED required
U.S. Citizenship
Benefits
Health insurance
Dental insurance
On-site gym
Salary Range: $24 hourly
Typical Hours: Approximately 20 hours per week
Work Location: In-office, Rockville, MD
Position Summary
The CATI Research Supervisor oversees survey operations, including planning, recruitment, training, and quality control of interviewers. This role ensures efficient project execution and high-quality data collection.
Key Responsibilities
Plan and manage cold call survey operations
Recruit and train CATI interviewers
Monitor quality control and interview accuracy
Prepare and maintain daily performance reports
Ensure project timelines and deliverables are met
Maintain interviewer productivity and efficiency
Execute floor procedures for survey administration
Work flexible hours between 9:00 AM - 11:00 PM, including Saturdays
Minimum Qualifications
Minimum 1 year of supervisory experience in a similar role
Strong written and verbal English communication skills
Ability to work under pressure and meet deadlines
Excellent problem-solving and organizational skills
High school diploma or GED required
U.S. Citizenship
Benefits
Health insurance
Dental insurance
On-site gym
Salary : $24